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Activity Forums Adobe After Effects AE CSS Crashed on exportwith Vista

  • AE CSS Crashed on exportwith Vista

    Posted by John Dusek on June 6, 2008 at 4:51 pm

    Ok. I have a few strange problems. Maybe sombody can figure out or has had the same problem. I recently got a new system with a duo 2 quad processor and Vista OS home ed. anyway, It seems that when I Export a Quicktime Movie file it crashes AE CS3 on the frame next to the last. So if I have 325 frames it will crash on 324 everytime. I was able to export the same clip as an mpeg4 no problem.

    To top that, for some reason when i drag a clip from the project window to the Render Que it tells me that i need to put somthing in the render que when I press the render button. It dose’nt even recognize the file in the que.

    And finaly problem three. I cant use my wheel mouse anywhere in AECS3 accept for the preview window but even then when i zoom in whith the wheel mouse it zooms all the way out. It zooms out no matter wich way I zoom the wheel on my mouse.

    I need help bad on these issues.

    Deleted User replied 17 years, 11 months ago 3 Members · 11 Replies
  • 11 Replies
  • Ron Coy

    June 6, 2008 at 5:06 pm

    you don’t render clips in the render queue, you render comps. Drag the clip or other elements you want to use to the new comp icon in the project window, then instead of export, hit CTRL M to “make movie” which adds the comp to the render queue.

    then you can render stuff out.

    you might want to go to https://www.videocopilot.net/basic/ and go through the basic training tutorials. This should get you familiar with the interface and conventions of After Effects.

  • John Dusek

    June 6, 2008 at 5:13 pm

    Sorry, i wasnt very specific I ment comp, not clip. I have never had a problem rendering a comp by going to File>Export>QuicktimeMovie. I am using H.264 codec. It always gets hung up on the frame right before the last and crashes. I am also able to drag the comp to the render que. but when i press the render button it tells me I need to put somthing in the render que to render, so it is not recognizing the comp is there for some reason.

  • John Dusek

    June 6, 2008 at 5:31 pm

    I have also heard the same thing. I figured if I can get it to at least start the render somthing must be right. I find it odd that it will render in a different format other then Quicktime H.264 As i am typing this I am searching the Adobe forums with no luck. The three issues I have could be a compatability issue but I havnt seen these issues anywhere on this forum or adobe’s forum. I did get a 30 sec comp to render by rendering parts of it at a time, but that sucked.

  • John Dusek

    June 6, 2008 at 5:58 pm

    There must be sombody out there that has had these issues.

  • John Dusek

    June 6, 2008 at 8:11 pm

    ok. If i use the Ctrl/m command i can get the comp to render to AVI. From there i took the AVI file into AE and created a new comp. With that comp I was able to Eport to Quicktime Movie at H.264 comprsession and render it. Before I was able to just render my comp by either draging into the que and hitting the render button or go to file – export – quicktime movie – save. I wish i knew the reasons I have to go through so many steps now that I use Vista and quad core processing. I used XP and a pentium 4 before this and because of all the new steps I have to take, it takes almost the same amout of time. I am still having a wheel mouse problem as well.

  • Deleted User

    June 7, 2008 at 11:40 am

    Hello John,

    I’m running on Vista Ultimate, I dont think there are much differences. I’m running Adobe After Effects cs3, with the Adobe update for After Effects. I can export Quicktime files with no problems.

    Which variety of Quicktime compression are you exporting with such as compressor, frame rate, aspect ratio, audio settings. I’ll try it here as a test.

    Have you also updated all your chipset drivers, graphics cards, and run Windows udpates to get the latest drivers and fixs?

    Are you working with OPEN GL switched on in your composition window? It will say OPRN GL if it is.

    Thanks,

    Leo

  • John Dusek

    June 8, 2008 at 3:28 am

    Hi Leo. Seems i can export to anything quicktime except:
    Compression: H.264
    Quality: Best
    Key frame rate: 24
    Frame reordering: yes
    Encoding mode: multi-pass
    Dimensions: 1280×720

    I do have OpenGL on and also multiprocessing.
    I really appreciate a test.

  • Deleted User

    June 9, 2008 at 6:50 pm

    Hello John,

    I’m going to check this again in After Effects, as I could not find these settings to alter.

    Frame reordering: yes
    Encoding mode: multi-pass

    Thanks,

    Leo

    – – – – – – – – –
    Leo Baker
    Sync Films
    United Kingdom
    http://www.syncfilms.com
    – – – – – – – – –

  • Deleted User

    June 9, 2008 at 8:18 pm

    Hello John,

    Okay I found the export to Quicktime you were using. Alright, I am getting a crash half way while rendering saying After Effects has stopped working. I am using your settings. If I export say a HD Quicktime or SD its fine just seems to crash with the h264 Quicktime.

    It’s very frustrating as I am not sure what could be causing this. Might mean us both going back to Windows XP, as not sure if it’s a bug with Vista or Adobe or both.

    Thanks,

    Leo

    – – – – – – – – –
    Leo Baker
    Sync Films
    United Kingdom
    http://www.syncfilms.com
    – – – – – – – – –

  • Deleted User

    June 9, 2008 at 9:09 pm

    Hello John,

    Sadly after uninstalling any Apple Quicmktime or components, and then re-installing from a new Apple Quicktime downloadIi am still getting crashes.

    I start to rneder a Quicktime same as you then I get Adobe After Effects has stopped responding. Any my message in the box is.

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: AfterFX.exe
    Application Version: 8.0.2.27
    Application Timestamp: 478c63c2
    Fault Module Name: QuickTimeH264.qtx
    Fault Module Version: 7.4.5.67
    Fault Module Timestamp: 47edbb1a
    Exception Code: c0000005
    Exception Offset: 0022a5ed
    OS Version: 6.0.6001.2.1.0.256.1
    Locale ID: 2057
    Additional Information 1: fd00
    Additional Information 2: ea6f5fe8924aaa756324d57f87834160
    Additional Information 3: fd00
    Additional Information 4: ea6f5fe8924aaa756324d57f87834160

    Read our privacy statement:
    https://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409

    Hopefuly someone else on the forum maybe able to shed some light on why and any work arounds.

    Thanks,

    Leo

    – – – – – – – – –
    Leo Baker
    Sync Films
    United Kingdom
    http://www.syncfilms.com
    – – – – – – – – –

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