AE CS5 crashes every single time I attempt to render

[Christopher R. green]

To get some clues, you might open the Console app (/Applications/Utilities/) and dig around in the Console Messages (log) and System log.
The crash may have generated a message, although those messages can be pretty cryptic.
It may be an OpenGL issue. Try turning it off (prefs/previews) and see if that changes anything.

Was there anything else installed between CS4 and CS5 before you started this render? (Including fonts)

Have other renders worked in CS5?

-cg

[Chratt Ward]

Yes, I just was looking at the log and didn’t come across anything obvious. So I disabled each plugin one by one and rendered. What I figured out was that the twirl effect was the culprit and causing AE to crash. Kind of strange if you ask me.

Thanks Chris

[Todd Kopriva]

Please submit a bug report if you think that you have found a bug, especially if you can repeat it.

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Todd Kopriva, Adobe Systems Incorporated
Technical Support for professional video software
After Effects Help & Support
Premiere Pro Help & Support
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[Cory Petkovsek]

You listed plenty of variables. You need to eliminate them.

Can you render anything? If not, that’s one set of troubleshooting steps (remove all adobe, reboot, reinstall). If so, then you gradually need to add in the variables to rebuild your current file (copy and paste).

Can you render to another codec or sequence?

You’ll likely find a particular layer, with a particular asset with a particular effect causing the issue. Whatever that is, once you identify it only then can you take steps to resolve it.

These are basic, non-comprehensive troubleshooting questions. The point is look at all the variables (every layer, every effect, video and audio codecs/containers/settings, etc) and test to remove the possibility that each one is not the cause. That is a lot of work, so you break things down to their simplest forms to quickly test this as the questions above touch on. You’ll need to do more.

Cory

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Cory Petkovsek
Corporate Video

[Chratt Ward]

Cory, it was the twirl effect that was causing AE to crash while rendering. AE renders like a champ now. Not sure if it’s a bug or what not. So I’m going to try and recreate the issue later on today.