AE CS3 locks up when importing mpegs/movs

[Kevin Camp]

it’s a little hard to say without knowing the file type and codec used, platform and os may be helpfule too.

my best guess would be a problem with quicktime or the codec/file type. can you drag in other types of video files (avi, dv, mov)?

Kevin Camp
Designer – KCPQ, KMYQ & KRCW

[Kevin Camp]

sorry, i guess you mentioned the codec…

but it still may be an issue with quicktime. did you notice the problem before with cs3, or have you updated anything recently? if you just installed cs3, you may want to see if quicktime is up to date. there is also an update for cs3 to 8.0.1.

[Mientras]

I’m having the same problem. Very frustrating. I’m running AE CS3 on a quad core Mac Pro (Intel) with 5 gig of RAM. Large m4p files are giving me fits. Curiously, they import fine on my slower iMac G5 (PowerPC), but I would REALLY prefer to work on the faster machine. Another oddity is that while AE CS3 imports the problematic files on the iMac G5, the Mac Pro cannot do so even when using PowerPC emulation (a la Rosetta).

I’ve done all of the suggested stuff (trashed preferences, checked fonts, trashed the plug-ins folder, trashed and reinstalled QuickTime, reinstalled AE CS3 itself)

[Mientras]

I’m running After Effects CS3 (8.0.1) on a quad-core Mac Pro with 5 gig of RAM. In addition to being unable to import numerous mpeg4 QuickTime files, I am also unable to open AE 6.5 files that use such mpegs. Oddly, my old iMac G5 (PowerPC) running AE CS3 can perform both tasks. For reasons of speed and efficiency, I obviously would prefer to work on the Mac Pro. Even when running CS3 in Rosetta on the Mac Pro, import and file opening problems emerge.

I’ve trashed preferences, uninstalled and reinstalled QuickTime, trashed all potentially conflicting plug-ins, checked my fonts, even uninstalled and reinstalled CS3. All that is left is a troubled wringing of the hands.

[Stijn Jasper]

I have the same problem: I can’t import Quicktime (.mov) files.
But .Avi files work fine.

I have reinstalled After Effects 3 times (3x on another Disk/Partition) But with no succes. I have searched google for a solution but I can’t find awnsers their.

Here is another post with the same question.

https://forums.creativecow.net/readpost/202/879809

This is my computer information:

OS Name Microsoft® Windows Vista™ Ultimate
Version 6.0.6000 Build 6000
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name STIJN-PC
System Manufacturer System manufacturer
System Model System Product Name
System Type X86-based PC
Processor Intel(R) Core(TM)2 CPU 6600 @ 2.40GHz, 2400 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date Phoenix Technologies, LTD ASUS P5VD2-X ACPI BIOS Revision 0301, 11-12-2006
SMBIOS Version 2.4
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale Nederland
Hardware Abstraction Layer Version = “6.0.6000.20500”
User Name Stijn-PC\Stijn
Time Zone W. Europe Daylight Time
Total Physical Memory 2.045,88 MB
Available Physical Memory 932,11 MB
Total Virtual Memory 4,21 GB
Available Virtual Memory 2,80 GB
Page File Space 2,29 GB
Page File C:\pagefile.sys

I hope this helps???

Thanks

https://www.moviecrew.nl