AE 7 Crashing… a lot.

[Barend Onneweer]

Well, I’ve had AE 7.0 lock up maybe two times ever. So it’s not that AE is unstable itself.

What kind of crashes? Lock-ups? Any error messages?

The first place I’d look at is RAM. If you have multiple modules of RAM in there, take all but one out and see what happens if you run AE for a while.

If it still happens swap it for another, and repeat.

This way you can test if there’s faulty RAM in the machine.

Another place to look at could be graphics drivers.

Bar3nd

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[Don Sciore]

Defintiely test if it is OpenGL causing the crashes. Just turn that off and run through some heavy timeline previewing.

I had the same experience until drivers for my graphics card were updated. I just had to turn it off.

Check for updates to your graphics card and test again. Other than that AE7 is great.

Good luck.

[Steve Roberts]

Can you keep Task Manager open to see when AE crashes? … to see if it crashes at a specific level of RAM usage?

Maybe you could open another RAM-hogging app first so you don’t have to waste a lot of time getting to the point where AE accesses the bad RAM and crashes. It might work … or you might have to reproduce the crash circumstances exactly.

(assuming it’s bad RAM, which is what it sounds like, as Barend suggested)

[Steve Forde]

Corrupted RAM is a very likely candidate. Your OS has the habit of always assigning the same memory segments when running applications etc. AE on the other hand has the ability to access vast volumes of RAM. AE may be the only application trying to access a segment of RAM the OS has never used before, and this segment could be corrupt. This would give you the impression that AE is blowing up all the time.

If you are on windows, I would recommend running both of the following (as there are different ways each tool works with windows and BIOS).

https://www.memtest.org/
https://oca.microsoft.com/en/windiag.asp

If you are on OS X – I would use the following (which has saved us alot of frustration as the G5 Quads seem to be shipping with alot of corrupted RAM)…

https://www.memtestosx.org/

Hope this helps.

Steve
GridIron Software Inc.

[Frank Weber]

It’s probably a RAM or Open-GL problem. Damn.
I’m running a Quatro card which is great for 3d. Maybe it’s not the best for AE.
Will update my drivers though.
It crashes allot when I’m using mpeg2’s to work with. (which I know I probably shoudln’t)

The Answer is 42.

[Frank Weber]

Hi. Thanks.
I Got the software and checked the RAM. No errors.
Every time it crashes I have to De-frag like, 2 gigs worth of corrupted files.
I have no Viruses and Ran AE6.5 quite stable.
I’m thinking maybe it’s my settings in AE – like the scratch-disc allocation?
I ‘ve left the RAM settings as per deault.

The Answer is 42.