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advice desperately needed from Surcode/dolby 5.1 users
Hi all,
I am on the verge of paying the big price ticket to get Surcode unlocked within premiere, but I can’t successfully get a file to output with high enough volume.
I have tried with dialogue normalisation set to -1, -5, -27 and it makes no difference. I have also set dynamic range compression to off and set all of the mix levels to as close to 0dB as they will go (they’re -3dB by default and the same in the above pic)and tried 3dB surround attenuation but all of these things make no difference.
When I drag the AC3 file back into premiere after export, I need to apply 30dB of audio gain to it for it to playback at the same sort of volume I want (and the volume I saw/heard before exporting from premiere).
I have emailed Surcode after hearing good things about their customer service but as yet they have just pointed me towards some generic dolby pdf’s which I’ve read but can’t find the problem.
I’m desperate for help as I have an entire project waiting to be exported once I cure this issue!
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2 Replies
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does nobody have any ideas? I’m literally checking this thread every hour desperate for a solution!
Here is a screen grab of my mixer if it helps (I think the issue might come down to this).
I have multiple similar tracks as I am unable to apply a crossfade between songs so I need to put them on different tracks with the same 5.1 attributes, fade one out and fade another in.
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this is now driving me mad.. I have 1 trial export left between the 2 pc’s that I have premiere installed on and don’t want to waste it like I just did.
I have put 3 images into a zip file HERE which show the mixer before exporting (showing good levels), the full export settings, and then I re-imported the ac3 into premiere to view the levels and you can see that they are 30dB lower.
I am really keen to get an answer to this issue if anybody can offer any help at all.
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