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Adrenaline lost media
Hey Gang, quick question…Our Adrenaline was doing a render and after it finished, it started giving us “Access Denied” errors on the timeline. We then checked the Media files folder and noticed that our drive did not have both database files only the small pointer file. We rebooted and eliminated all non relevant media, and the Adrenaline decided to scan all of our drives(AVID 5TB tower)It then saw the media(while I was in administrator mode) We relogged in as a different user, and AVID decided to rescan the drives…and the media went away again. We have a limited timeline on this project so I want to draw the line in the sand and re-digitize, but I was wondering if anyone had delt with an indexing problem like this. We are running 2.6 software on a HP xw8200.
Thanks for listening
pearl
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2 Replies
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Are you using OMF media? MXF? Both?
We had this problem recently, and it was corrupt media files. I parsed them out by project using MDV and placed them in different folders. Then I used the SUBST command to create virtual drives, so these projects all came back up.
I narrowed down to about 600 files that had the problem in them somewhere. With that small number of files, the Avid would finally scan and index them properly, but the database file blew up huge in size. With those files included in a larger overall group of files, Avid was unable to index them.
I recommend starting the procedure of dividing your files to look for corrupt critters. If you need to get a project back online right away, parse the files for that project and put them in the appropriately-named Avid subfolder of a project-named folder. Use the SUBST command to create a virtual drive out of that folder and start the Avid. You should have that project back up and running.
On the other hand, if the problem files are in THAT project, well. . .
Jon
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Lack of preparation or organization on your part does not constitute an emergency on my part. -
Hey Paris,
thanks for the info….I was basically doing that, when our IT guy found out that whoever had digitized the media that we were having problems with, had different permissions settings and so the files could not be accessed by AVID in anyone elses settings. Basically a windows thing…very strange. You can bet I’m looking into how the permissions got changed.
Anyways thanks for the info
pearl
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