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Adobe Products
Posted by Patrick Morrow on November 23, 2013 at 3:17 pmHello,
I have switched from FCP in my classroom to Adobe. Lately with CC versions all my apps hang, are sluggish and Dynamic Link will not operate properly. All is hit and miss. This makes it very difficult when showing students a technique. I have contacted Adobe many time and it has now been weeks with no resolution. My MBP is the latest running the latest software. All Apple apps run smoothly. Can anyone suggest my next step?
Thanks,
Patrick MorrowKevin Monahan replied 12 years, 5 months ago 6 Members · 9 Replies -
9 Replies
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Grinner Hester
November 23, 2013 at 6:44 pmMan I hate to sound like tech support insulting you but I’d uninstall and reinstall. As long as you have proper processing proper there should be no hick ups and Dynamic Link should be rockin no matter.
I’m surprised they’ve not been more help. They’re pretty cool. How many seats and I assume you’re running student versions right?
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Alex Gerulaitis
November 23, 2013 at 7:26 pmIs it just one system you’re seeing this on, or several?
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Patrick Morrow
November 23, 2013 at 8:21 pmI am an enterprise user and they are the regular full versions. I did uninstall, used cleaner and reinstalled according to the Adobe Packager.
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Patrick Morrow
November 23, 2013 at 8:23 pmSeveral with the Dynamic Link issue. It is hit or miss. My MBP with a solid state drive is the one running everything sluggish.
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Steve Brame
November 24, 2013 at 1:31 amI’ll second this. We initially had some Dynamic Link problems, and a reinstall totally cleared them up. Now linking from one app to another happens so quickly and smoothly, you get the feeling of “Wait, that happened too fast – something must be wrong.”
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Steve Brame
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Patrick Morrow
November 24, 2013 at 4:46 amEverything is working now other than Dynamic Link. I reinstalled and the same thing. Anybody have a solution other than reinstall? Premier just gives the spinning wheel of death and I have to restart. Oh, it gives me a warning that says dynamic link does not work or something like that. Please help 🙁
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Walter Soyka
November 25, 2013 at 2:17 am[Patrick Morrow] “Oh, it gives me a warning that says dynamic link does not work or something like that.”
Can you be more specific?
[Patrick Morrow] “Everything is working now other than Dynamic Link. I reinstalled and the same thing. Anybody have a solution other than reinstall?”
Maybe — uninstall, run the CC Cleaner tool [link], then re-install. But knowing the exact error message might be helpful.
Walter Soyka
Principal & Designer at Keen Live
Motion Graphics, Widescreen Events, Presentation Design, and Consulting
RenderBreak Blog – What I’m thinking when my workstation’s thinking
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Walter Soyka
November 25, 2013 at 2:18 amGrinner, you’ve been missed. Welcome back!
Walter Soyka
Principal & Designer at Keen Live
Motion Graphics, Widescreen Events, Presentation Design, and Consulting
RenderBreak Blog – What I’m thinking when my workstation’s thinking
Creative Cow Forum Host: Live & Stage Events -
Kevin Monahan
November 25, 2013 at 6:11 pmHi Patrick,
Allocate more RAM to the applications. If you don’t have a lot of RAM, I would also close After Effects while you’re working in Premiere Pro and vice versa. See if that works for you.Thanks,
KevinKevin Monahan
Social Support Lead
Adobe After Effects
Adobe Premiere Pro
Adobe Systems, Inc.
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