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Activity Forums Adobe Creative Cloud Adobe Premiere Pro team on post chat tomorrow!

  • David Lawrence

    May 14, 2013 at 10:12 pm

    [Kevin Monahan] “Get your questions answered about Premiere Pro CC tomorrow from 6-7 PM PST. “

    Thanks for the pointer. Are any of the team empowered to address licensing issues?

    _______________________
    David Lawrence
    art~media~design~research
    propaganda.com
    publicmattersgroup.com
    facebook.com/dlawrence
    twitter.com/dhl

  • Aindreas Gallagher

    May 14, 2013 at 10:32 pm

    [David Lawrence] “Are any of the team empowered to address licensing issues?”

    no one is so far? I suspect this will be – hey everything is great, here comes a pressing question from walter biscardi…

    https://vimeo.com/user1590967/videos http://www.ogallchoir.net promo producer/editor.grading/motion graphics

  • Kevin Monahan

    May 14, 2013 at 11:51 pm

    [David Lawrence] “Are any of the team empowered to address licensing issues?”

    You are going to have to ask them directly. Again, I’m only the support guy around here.

    Kevin Monahan
    Social Support Lead
    Adobe After Effects
    Adobe Premiere Pro
    Adobe Systems, Inc.
    Follow Me on Twitter!

  • David Lawrence

    May 15, 2013 at 12:02 am

    [Kevin Monahan] “You are going to have to ask them directly. Again, I’m only the support guy around here”

    Fair enough. BTW Kevin, I just want to say thank you for your ongoing presence and support on these forums. I imagine it’s been a rough week for you guys and I understand a lot is completely out of your control.

    _______________________
    David Lawrence
    art~media~design~research
    propaganda.com
    publicmattersgroup.com
    facebook.com/dlawrence
    twitter.com/dhl

  • Todd Kopriva

    May 15, 2013 at 4:35 am

    You can ask questions about licensing here, David. We (including Kevin) can answer any questions about how licensing works. If we don’t know the answer, we can find someone who does. The questions that we are least likely to know the answers to are those about pricing and similar business issues.

    ———————————————————————————————————
    Todd Kopriva, Adobe Systems Incorporated
    After Effects quality engineering
    After Effects team blog
    ———————————————————————————————————

  • Aindreas Gallagher

    May 15, 2013 at 10:30 am

    ditto – this has to be a bit of a nightmare.

    https://vimeo.com/user1590967/videos http://www.ogallchoir.net promo producer/editor.grading/motion graphics

  • Kevin Monahan

    May 15, 2013 at 6:00 pm

    [David Lawrence] “Fair enough. BTW Kevin, I just want to say thank you for your ongoing presence and support on these forums. I imagine it’s been a rough week for you guys and I understand a lot is completely out of your control.”

    Thanks for the tip o’ the hat, David.

    Kevin Monahan
    Social Support Lead
    Adobe After Effects
    Adobe Premiere Pro
    Adobe Systems, Inc.
    Follow Me on Twitter!

  • Oliver Peters

    May 15, 2013 at 6:56 pm

    Todd,

    If you picked up CS6 as part of last year’s CC subscription (not perpetual), can you now convert that to a perpetual license for CS6? If so, is there a conversion or “crossgrade” price for Production Premium or the Master Collection or individual apps? Would you have to maintain a new Cloud subscription to get this price?

    Oliver

    Oliver Peters Post Production Services, LLC
    Orlando, FL
    http://www.oliverpeters.com

  • Todd Kopriva

    May 17, 2013 at 8:57 pm

    Oliver,

    I don’t know of any such cross-grade. But, I don’t know pricing details and such, since I mostly just test the software to make sure that it works as it’s supposed to.

    If you have questions about pricing, upgrades, and such, I recommend contacting Adobe Customer Service:
    https://www.adobe.com/support/contact

    ———————————————————————————————————
    Todd Kopriva, Adobe Systems Incorporated
    After Effects quality engineering
    After Effects team blog
    ———————————————————————————————————

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