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Adobe Premiere Pro 6 Not working on Mac osx Lion
I was working in Premiere Pro CS6 just fine until 2 days ago when all of a sudden it said the scratch disks were unreadable and then premiere would show as running but nothing would show on my screen. I thought it was showing in an external screen because the windows to create new projects would appear half off screen in the bottom left.
I tried re-install, but keep getting this error:
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DF015, DW063 … WARNING: DS013 …————————————– Summary ————————————–
– 0 fatal error(s), 15 error(s), 2 warning(s)WARNING: DS013: Payload {298CF0B0-8B47-46DF-B726-8E4BFAD5432E} AdobeHelp 1.0.0.0 is already installed and the session payload {AA0D312F-1570-4E7E-9A7D-E191E0090FEC} AdobeHelp 4.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Checking payloads upgrade/conflict relationships : Failed with code 1
———– Payload: {CC006FD6-00EF-46FC-ACA0-7A28EFF44D20} Adobe Media Encoder CS6 6.0.0.0 ———–
ERROR: DF015: Unable to delete symlink “/Applications/Adobe Media Encoder CS6/Adobe Media Encoder CS6.app/Contents/Frameworks/amtlib.framework/Resources”(Seq 844)
ERROR: DW063: Command ARKDeleteSymlinkCommand failed.(Seq 844)ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: – Dynamic Link Media Server: Install failed
ERROR: DW050: – Adobe CSXS Infrastructure CS6: Install failed
ERROR: DW050: – Adobe Premiere Pro CS6: Failed due to Language Pack installation failure
ERROR: DW050: – Adobe ExtendScript Toolkit CS6: Install failed
ERROR: DW050: – Adobe Extension Manager CS6: Install failed
ERROR: DW050: – Adobe Bridge CS6: Install failed
ERROR: DW050: – AdobeHelp: Install failed
ERROR: DW050: – AmericanEnglishSpeechAnalysisModels: Install failed
ERROR: DW050: – Adobe Media Encoder CS6: Install failed
ERROR: DW050: – Adobe Premiere Pro CS6 Support: Install failed
ERROR: DW050: – Adobe Premiere Pro CS6_AdobePremierePro6.0en_USLanguagePack: Install failed
ERROR: DW050: – Recommended Common Fonts Installation: Install failed
ERROR: DW050: – Adobe CSXS Extensions CS6: Install failed
————————————————————————————-Any advice?
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2 Replies
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Generally Scratch Discs being unavailable points to an issue with your media drives. Did you have any issues with those recently?
Walter Biscardi, Jr.
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If you’re at a loss, perhaps clearing our Premiere’s Preference’s might help?
Digital Rebelling has a few tools to help you do it easily if you’re not comfortable hunting around the for the application preferences, but googling as much will give you the kind of information you might need to re-set Premiere.
Also, is the behaviour you describe when you open Premiere itself (without loading a project) or when you try to run Premiere by opening a project from Finder?
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There is no intuitive interface, not even the nipple. It’s all learned. – Bruce Ediger
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