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Activity › Forums › Adobe Premiere Pro › Adobe Premiere CS4 hangs up when i try opening/ importing Premiere CS3 project. Help plz!

  • Adobe Premiere CS4 hangs up when i try opening/ importing Premiere CS3 project. Help plz!

    Posted by Andrew Jackson on February 17, 2010 at 6:23 pm

    Okay, so I recently upgraded from Adobe CS3 to CS4. I try to open a Premiere CS3 project in CS4 and it prompts me to convert it to a cs4 project file and save it under a new name. So i do that, and i can see all the videos, sequences, etc., but than it tries saving it on its own ad it freezes up.
    Than i figure i might as well create a new Premiere cs4 project and import the cs3 project, but than it does the same thing; opens everything to where i can see it and it tries saving it on its own again and freezes with the message of the program not responding.

    Can anybody please help me with this.I’m on a tight deadline and doubt that i’ll be able to make that deadline with out some help.

    Tim Kolb replied 16 years, 7 months ago 3 Members · 5 Replies
  • 5 Replies
  • Vince Becquiot

    February 17, 2010 at 6:55 pm

    Before anything else: Right click on the Premiere icon and “Run as Administrator”. Get the latest updates.

    Other ideas: You could try renaming the folder, deleting media cache folders, or try to open something from the auto-save folder.

    Also, check if After Effects can open it, that often works, but it’s a lot more work afterwards.

    Vince Becquiot

    Kaptis Studios
    San Francisco – Bay Area

  • Andrew Jackson

    February 17, 2010 at 7:35 pm

    kay thanks, i’ll give those ideas a try. i’ll let you know what happens.
    =]

  • Andrew Jackson

    February 17, 2010 at 8:14 pm

    now after it loads the project, this message pops up:::

    Photobucket

  • Vince Becquiot

    February 18, 2010 at 5:01 am

    Ouch… Do you have any third party plugin installed?

    First try this. Go to your control panel > Folder options and set the option to show hidden files and folders.

    then navigate to C:\Users\{your userame}\AppData\Roaming\Adobe\Premiere Pro\4.0

    Then look for Importer Process Plugin Loading.log

    That should tell you where things went wrong.

    You can also email a copy of your project to Vince {at} kaptis.com

    I’ll see if it loads on my side without the footage.

    Vince Becquiot

    Kaptis Studios
    San Francisco – Bay Area

  • Tim Kolb

    February 18, 2010 at 2:20 pm

    Was CS4 installed on the administrator account?

    I wonder if something went wiggy on install?

    TimK,
    Director, Consultant
    Kolb Productions,

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