adobe premier Audio Filter missing: Internal Volume Mono

[Scott Squire]

I am having exactly this problem. It’s rendered my project unworkable. I’m sure hoping someone here might chime in on it. Help?

[Jayson Moo-young]

I dunno about unworkable but I had to painstakingly go through my working sequence and find the audio cip with a “Missing Audio Filter” in it’s effects control tab then overwrite that clip. The next best way is to export an XML and import that into a new project… you would then have to reapply necessary audio filters. For some reason it was the volume control fx that went missing. There might be a way to correct this by editing the premier project in a text editor but I’ve tried that for a few hours to no avail.

[Sai Kelly]

Hi folks did anyone get a fix for this?

I have so many audio issues and glitches happening its unreal. Its like a project possessed! I have multiple crashes, i have pops and clicks but no peaks, i have audio filters going missing like above, playback is so buggy where one minute things are quiet, return the playhead to the previous place and its much louder the second time, do it again and its the original level! and many more but for now ill be happy with just the above issue being discussed; the audio filters vanishing. Sometimes leaving “filter offline (0)” on the clip when re-opening.

I spent 3hours in chat and then talking with adobe technicians remotely controlling my desktop a few days ago and nothing worked. I should show you the conversation! They keep trying to state its project specific, that i have to just start again from scratch! My point is, its happening to all my projects now and there are other people online with this issue so its not project specific, its a software issue!

Just a thought, where does premiere CC store the audio filters? I looked in the folders that AudioPlugin Manager suggested and there is nothing there I take it thats for VST plugins only?

/Library/Audio/Plug-Ins/VST
/Users/(USER)/Library/Audio/Plug-Ins/VST

In the Available Plug-Ins list, where you can scan for them, the offending ones are not in it. The Path for the ones that are there is “Apple: (Filter)” e.g. Apple : AUBandpass. Where is this location, is this online? Is it as simple as them being dumped somehow? If so where do i get them again and where do i return them!

The ones that are coming up with the error are 1094998321 Dynamics1, 1095781937 DeNoiser1 and Internal Bass Mono. I have deleted all instances of this filter in the timeline of my project, i have tried what a few people have suggested on other forums (using text wrangler to rewrite some of the incorrect stereo/mono parameters in there on a copy of the project, it got worse. I had this a few years ago with video filters vanishing (AE: Magic Bullet Misfire :gate weave, Deep scratches and Vignette) but i figured that was a licence issue as i moved computers.

It’s not related to pluraleyes and the was an XML used from the original file two years ago when I left Final Cut Pro to come to Adobe Premiere. But this issue only started recently. Crashing also occurs when you manipulate a clip with an audio filter on it, looping it and changing audio parameters the way you’re meant to be able to!

I have posted in numerous forums; Adobe’s, DV Info, any that mention people struggling with this issue, but no response so far.

At the end of the conversation, the Adobe tech went to get more help from someone higher up and were supposed to call back, they didn’t and now won’t answer my emails. i received this:

Adobe Case Update

Your Adobe ID:xxxxxxx
Your Case Number:xxxxxxxx
Case Description:Chat:project specific issue (CH29736918)

Customer to be followed up on phone number xxxxxxxxxx

This email is in response to support case #xxxxxxxxxx submitted by Sai Kelly.

To respond to this update or review your case history, log in to the Adobe Support Portal online and look for your case number in the “recent activity” section. Should you need to send us additional information, you can do so by opening the case and submitting your update.

If you have difficulties logging in, consult the Adobe ID and Membership FAQ.

Thank you,

Adobe Customer Care

I have responded, they haven’t. I have a deadline for this project for March.

Gurus, geniuses and gentlemen(and ladies) of Creative Cow, please help.

Sai