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Activity Forums Adobe Premiere Pro Adobe media encoder unexpectedly quits

  • Adobe media encoder unexpectedly quits

    Posted by Joe Bandy on August 5, 2009 at 4:06 pm

    Hello,

    I was trying to export a flv file from CS4 today and I have been receiving an error Adobe has detected that the application adobe media encoder CS4 has Unexpectedly quit. I’m using CS4 4.1 and the matrox 4.1 beta build.

    Here are our settings:

    This was originally a CS3 project now opened in CS4. The source footage is 720p, 29.97fps, m2t files
    I was exporting them with the adobe media encoder
    Flv F4v
    Using no filters
    Format Flv

    Video
    On2 VP6 Codec
    Not encoding the alpha channel
    Resize to 640X360 (half size)
    Frame rate: same as source
    CBR one pass 500kbps
    Set key frame 150
    Undershoot target 90% (this is new to me I left it at the default but what does this mean?)
    And Simple Profile is not checked (This is new to me I left it at the default but what does this mean?)
    Quality: high

    Audio
    Stereo 64kbps

    I tried making a wav file and a F4V and neither of those caused Adobe Media encoder to shut down. But as soon as I try making a flv using these settings the encoder opens then comes up with this error. I would think it has something to do with my settings maybe I need to change something. What should I do and what is a F4V file??

    Thanks

    Joe Bandy replied 16 years, 9 months ago 2 Members · 4 Replies
  • 4 Replies
  • Lyn Norstad

    August 5, 2009 at 5:18 pm

    Joe –

    You don’t say whether you’re on an Axio LE system, or an RT.X2 … so you should temper my findings accordingly.

    On my Axio LE2, Vista 64, Adobe CS 4.1, Matrox 4.1, dual quad / 8 GB RAM system (HP xw8600) system I found no problem whatsoever in exporting a variety of FLV files using your settings, and originating with source files all the way u[p to 1920 x 1080.

    None of them were “m2t” files, however … so that may be the rub.

    Personally, I would not recommend using XP32 anymore. Vista 64 runs circles around it, and allows the much-needed RAM (Premiere used 6 GB while doing the export).

    I see you cross-posted this, so I’ll do the same.

    Regards,

    Lyn Norstad
    Chicagoland, USA

    Co-host of CreativeCOW forums:

    Matrox Video Systems
    Leitch dpsVelocity

  • Joe Bandy

    August 6, 2009 at 1:16 am

    Lyn,

    Yes we are using a Matrox Axio LE system.
    In other tests I tried exporting from a 720p 59.94 project using m2ts and a 720×486 29.97fps SD project where the source file was a uncompressed AVI but both were unsuccessful.

    I can however open up the adobe media encoder if I chose F4V upon export. When I choose FLV the encoder opens then quits. With F4V the encoder actually opens but when I select start queue the encoder just sits there and does nothing.

    Other than upgrading my operating system what else can i try?

  • Lyn Norstad

    August 6, 2009 at 12:23 pm

    Joe –

    [Joe Bandy] “Other than upgrading my operating system what else can i try?”

    The new Matrox drivers are officially posted today (4.1.0.25) which you might try, although I was using the public beta (4.1.0.23) when I ran the tests.

    I really would … strongly … suggest V64 and more RAM.

    Pr with Matrox is quite good if you have the system set up right.

    Regards,

    Lyn Norstad
    Chicagoland, USA

    Co-host of CreativeCOW forums:

    Matrox Video Systems
    Leitch dpsVelocity

  • Joe Bandy

    August 6, 2009 at 4:23 pm

    Thanks for the info Lyn.

    Have you updated your adobe media encoder? Whenever I go to file export I get a dialogue that says there is a update available. My editing system has not been connected to the internet so I have not tried updating yet.

    I have also just tried another test exporting from 720p 59.94pfs 1.0 PAR. to M2V which didn’t work.

    The encoder actually opens this time but when I start encoding the encoder just sits there. I can see that it starts to create a file in the specified destination but never really gets going.

    I was using these settings: export Audio and Video, no multiplexing,
    720×480 Quality 5 (all the way up, Progressive frames,
    4:3
    Audio 16bit 48khz,
    no filters
    M frames 3
    Gop 15

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