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Activity Forums Adobe Premiere Pro Adobe Media Encoder Problems

  • Adobe Media Encoder Problems

    Posted by Ola Alak on July 3, 2008 at 7:17 pm

    I have never had a problem with this in the past. I edit simple videos for work using Adobe Premier Pro. They are longer clips that I shorten down, usually to less than a minute. So when I’m done editing, I export using Adobe Media Encoder because it outputs a better quality of video than the normal export option does(This normal export will works but video is very low quality/grainy (suggestions for that?)).
    For some reason, now, when I click on Media Encoder under File/Export nothing happens. I saying, NOTHING, its as though it isn’t even trying to open the encoder window. Any suggestions or solutions are greatly appreciated!
    Thanks!
    Ola

    Chandra Pathak replied 16 years, 9 months ago 6 Members · 8 Replies
  • 8 Replies
  • Mike Velte

    July 3, 2008 at 8:54 pm

    After launching the encoder, hit Enter. If you are presented with a Save window, the encoder is there albeit hidden, possibly stuck in the task bar or in a dual monitor system on the bottom of the other monitor.

  • Ola Alak

    July 7, 2008 at 1:42 pm

    Nada, no save window prompted. Any other suggestions??

  • Ola Alak

    July 7, 2008 at 2:04 pm

    Actually after hitting Enter it gives me a rendering media box, but I can’t locate where these rendered files are going to and still can’t locate the media encoder options

  • Mike Velte

    July 7, 2008 at 6:03 pm

    1. In Premiere choose Window>Workspace>Restore default workspace.
    2. Delete Premiere’s Preference file; hold the Shift and Ctrl keys down, launch Premiere till it fully loads.
    3. Change the vertical position settings on your monitors using the buttons on the front so you can see the black area below the desktop looking for something minimized.

  • Debra De pryck

    July 11, 2008 at 3:33 pm

    Whenever I want to export something in Adobe Media Encoder I get an “I/O Open Error”… so basically I’m stuck. Anyone else have this? Anyone have a solution?

  • Floyd Fernandez

    August 28, 2008 at 2:41 am

    Thank you! Thank you for the dual monitor system problem. You are a life saver. I was about to do my second install when I started poking around and found your post. Thank you for the tip it saved me a lot of time and frustration!

  • Nigel Turnbull

    September 3, 2008 at 5:13 pm

    I installed Adobe premier CS3 suite with a dual monitor setup and ‘Export Adobe Encoder’ worked fine.
    I later changed to a single monitor setup and the ‘export Adobe Encoder’ window did not appear.
    Solution:
    Shut down Premier — you may have to use ‘ctrl alt delete’ to force it to close.
    Open ‘Windows Explorer’.
    (MAKE SURE THAT HIDDEN FILES ARE VISIBLE in Windows Explorer) — MENU/TOOLS/View/(bullet) Show Hidden Files and Folders.
    Go to c: DOCUMENTS AND SETTINGS/MY NAME/APPLICATION DATA/ADOBE/PREMIER PRO/3.0
    Do not delete the directory/folder called 3.0 — only delete the contents.
    Delete everything in the directory/folder called 3.0
    Premier/ Export Adobe Encoder, is now back on the planet.
    Sorry if someone else has already posted this solution. I have not read all the posts.
    Enjoy. This might save you the two days it took me to figure it out.

  • Chandra Pathak

    November 13, 2009 at 3:58 pm

    Adobe Media Encoder is not opening when i export anythin from Adobe Premiere Pro CS4.A dialouge box with message ” Adobe Media Encoder CS4 has stopped working” appears and with two options: 1. Check online for a solution and close the program 2. Close the program. When i tried the second option then once again it tries to open but the same message appears again and when i again choose the second optoon then it disappears.

    The Problem detail is as below

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: Adobe Media Encoder.exe
    Application Version: 4.2.0.0
    Application Timestamp: 4af13937
    Fault Module Name: WatchFolder.dll
    Fault Module Version: 0.0.0.0
    Fault Module Timestamp: 4af1344e
    Exception Code: c0000005
    Exception Offset: 00011f03
    OS Version: 6.0.6001.2.1.0.768.3
    Locale ID: 1033
    Additional Information 1: fd00
    Additional Information 2: ea6f5fe8924aaa756324d57f87834160
    Additional Information 3: fd00
    Additional Information 4: ea6f5fe8924aaa756324d57f87834160

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