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  • Adobe Media Encoder CS4 and CS5 error

    Posted by Jade Dawaliby on June 28, 2010 at 12:21 pm

    My Adobe Media Encoder CS4 was working perfectly.
    I even exported a video one morning and that same afternoon it refused and gave me the following message:

    “Thank you for using Adobe Media Encoder CS4. The Adobe product that installed Media Encoder has not activated.
    Please launch and activate that Adobe product before continuing to use Media Encoder”

    I reinstalled a couple of times, but nothing changed.

    I uninstalled and installed CS5, it launched once then gave me the same message all over again.

    I even tried to install it on another computer and it’s giving me the same result.

    I have been working on this video more a month, and I can’t even export.

    Can anyone help ?

    Braam Erasmus replied 15 years, 7 months ago 3 Members · 2 Replies
  • 2 Replies
  • Brenny Boy

    June 30, 2010 at 3:18 pm

    Hi,
    Did you activate your Adobe product over the internet. If not you will keep getting the same message. Hook up to the internet and go into Adobe Premiere Pro and go to the Help tool bar and activate your product.
    Best of luck.

  • Braam Erasmus

    October 13, 2010 at 8:53 am

    I have the same error, my CS5 master collection has been activated and media encoder gives an activation problem. Paid allot of money for this package, anyone with a solution?

    Braam
    Invesure Productions

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