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Activity Forums Adobe Premiere Pro Adobe failed to return a frame cancelling operation

  • Adobe failed to return a frame cancelling operation

    Posted by Skimoviemaker on September 9, 2007 at 5:32 pm

    i am currently exporting a 30 minute movie with settings NTSC 4:3 7MB high quality preset. A little bit into the encoding it says “error, adobe failed to return a frame cancelling the operation.” What should i do?

    Paul Kotik replied 18 years ago 4 Members · 4 Replies
  • 4 Replies
  • Blast1

    September 9, 2007 at 8:32 pm
  • Buddygroupvideo

    September 21, 2007 at 7:05 pm

    I have the same problem using Premiere Pro CS3 on a macbook pro. The error occurs when using the “Export to Encore” command as well as withing Adobe media encoder.

    In my tests so far I have been able to export clips up to 4 minutes without issue. But when exporting my 2 hour movie, I’m not able to get it all out.

    Any ideas?

    Video Production Department
    The Buddy Group
    http://www.thebuddygroup.com

  • Buddygroupvideo

    September 21, 2007 at 7:08 pm

    Unfortunately, it looks like those updates only apply to PP1.0 and 1.5.

    Has anyone heard of a patch/workaround for PPCS3?

  • Paul Kotik

    May 26, 2008 at 1:26 pm

    These fixes used to work, but sometime in the past few weeks this problem has reappeared on my Intel Core Duo -based system, PP 1.5, Windows XP.

    Have tried re-installing PP and then the Adobe Media Encoder 1.1 Update, but to no avail.

    I’ve also tried restricting PP to using 1 processor (Task Manager/Affinities) but this failed to solve it, too.

    Any ideas? Maybe some Microsoft Windows update has undone the previous fixes? Any known SP3 problems like this?

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