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Adobe documentation
As a long-time FCP7 user, I’m finally starting to transition to Premiere for paid work, and in general it’s gone pretty smoothly.
But the way ‘Help’ menus have worked for the last few years, on ALL Adobe products, just kills me.
All I’m looking for is a list of what each audio filter DOES. You know, the sort of stuff that used to appear in manuals. And there used to be a direct link to one of those old school ‘manuals’ in every Adobe product. These days though, you get sent directly into trouble-shooting oriented community forums and broad-strokes tutorial videos.
Google doesn’t give me any better results either. Try searching on Adobe or Google for any variation of “Premiere CC audio filters list” or “descriptions”. It’s useless.
Sometimes you just want to look up the specs of a particular feature. It used to be easy, now it’s near impossible. Or am I missing something?
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7 Replies
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That’s great… but from Premiere, what course of action leads me to that document?
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Hi Mike,
Check out the Help menu > Adobe Premiere Pro HelpThanks,
KevinKevin Monahan
Support Product Manager—DVA
Adobe After Effects
Adobe Premiere Pro
Adobe
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Hi Kevin, thanks for the response. Opening that help menu was of course the first thing I did. Which takes me to an incredibly busy webpage full of links, none of which say something simple like “Manual”. (I see now it’s labelled ‘help pdf’, which didn’t sound like what I was looking for).
And of course the most obvious ‘search’ field takes you into adobe community, rather than searching Adobe’s own documents.
Like I implied, it’s actually something that’s been picking at me for a while (and I guess Larry Jordan too) – Finding straight simple answers to even the simplest questions can be frustratingly difficult. A difficulty I didn’t have back when there was a button in the Help menu that *opened the manual* ; )
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Hi Mike,
[Mike Jackson] “Opening that help menu was of course the first thing I did. Which takes me to an incredibly busy webpage full of links, none of which say something simple like “Manual”. (I see now it’s labelled ‘help pdf’, which didn’t sound like what I was looking for).”
That busy web page is the navigation page for the help documentation. Its links are akin to a table of contents for a manual. Anything you cannot immediately find, use the search function as you found.
BTW, the PDF contains all the info that online help has. It does get periodic updates to keep the versions in sync. Some people prefer to search for help content in that doc rather than online, so we provide it for you.
[Mike Jackson] “And of course the most obvious ‘search’ field takes you into adobe community, rather than searching Adobe’s own documents.”
The default search should be “This reference only” which should include links solely from the Help documentation. However, it did default to the entire community content previously. Your search did not have the “This reference only” radio button enabled by default? It should have. If not, clear your browser cache or try another browser.
[Mike Jackson] “Like I implied, it’s actually something that’s been picking at me for a while (and I guess Larry Jordan too) – Finding straight simple answers to even the simplest questions can be frustratingly difficult. “
Actually, I can usually find help topics pretty easily with search. Sorry you didn’t have that experience. BTW, Larry Jordan’s issue was with search for troubleshooting docs on the new adobe.com page, not with the help docs, though I see your point.
[Mike Jackson] “A difficulty I didn’t have back when there was a button in the Help menu that *opened the manual* ; )”
I hear you but we haven’t had a “book like” manual since CS4, quite some time ago. This was a decision made before my time. I wouldn’t expect it to be coming back and will be search based going forward. I will do my best to see that search is improved so you can always find what you want.
BTW, here is the page you wanted: https://helpx.adobe.com/premiere-pro/using/audio-effects-transitions.html
I found it easily, it was the first hit in my search. I entered “Audio Effects.” Entering “Audio Filters” gave me the same result. BTW, in the future, refer to audio or video filters as “effects.” Adobe considers filters to be a very different thing than Apple FCP did. For example, Photoshop has filters which are much different than Premiere Pro “effects.” Filters are inherently destructive to an image is the way it’s been explained to me.
Thanks,
KevinKevin Monahan
Support Product Manager—DVA
Adobe After Effects
Adobe Premiere Pro
Adobe
Follow Me on Twitter! -
Thanks for your in-depth response. I think it’s mostly a question of web-page design. To my thinking, the second you open ‘help’ you should go somewhere that has the most NEEDED things front and center: Like ‘Documentation’ (or whatever you want to call it these days, I still think ‘help.pdf’ isn’t very informative), search Adobe documents, search community forums.
Right now it’s a rat’s nest of links, with ‘what’s new’, ‘get started’, and a whole bunch of other topics dominating the page. If I’m picking up Premiere for the first time and want to walk through an overview of getting started with the program, it’s GREAT… but not for much else.
Just my two cents. Figuring out what a few of the effects did shouldn’t have turned into a timesuck like it did, imho.
Alllll that said, this is the first time I’ve worked with Premiere since CS6, and the improvements in capability and performance are tremendous!
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[Mike Jackson] “Thanks for your in-depth response. “
Sure, Mike.
[Mike Jackson] ” I think it’s mostly a question of web-page design. To my thinking, the second you open ‘help’ you should go somewhere that has the most NEEDED things front and center: Like ‘Documentation’ “
That’s a good critique. Thanks. I do agree it might be designed a bit better. I’ll pass that along to the help docs people (as an aside, this used to be my job).
[Mike Jackson] “Right now it’s a rat’s nest of links, with ‘what’s new’, ‘get started’, and a whole bunch of other topics dominating the page. If I’m picking up Premiere for the first time and want to walk through an overview of getting started with the program, it’s GREAT… but not for much else.”
I see. That “whole bunch of topics” are the main topics of help. So you’d like to see a gateway page, then another page with the help topics, however, you’d like them organized differently? If so, how?
[Mike Jackson] “Just my two cents. Figuring out what a few of the effects did shouldn’t have turned into a timesuck like it did, imho.”
Yeah, that’s no good. However, I did find the info with a quick search. That didn’t turn up the audio effects page because the radio button was set to “community” content? Just trying to find out what went wrong with your search. It’s my job to improve that.
[Mike Jackson] “Alllll that said, this is the first time I’ve worked with Premiere since CS6, and the improvements in capability and performance are tremendous!”
Cool. Thanks much for your feedback. I’ll pass it along.
Cheers,
KevinKevin Monahan
Support Product Manager—DVA
Adobe After Effects
Adobe Premiere Pro
Adobe
Follow Me on Twitter!
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