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Adobe Applications Manager = ugh doesnt open… again
So, been a CC subscriber since day one. Now its time to update to the new apps, now AAM just doesn’t open… It shows up as a app that is ‘Not Responding’
I’ve had a similar problem wherein I had to contact Adobe and to their credit I was talking to someone promptly, they VNC’d into my machine and we spent 45 minutes or so getting the software to work properly.
But really, if this app is the lynchpin for the whole creative cloud service shouldn’t it just work, always, 99.9999% of the time? Its batting around 25% for me.
Anyone else having problems with Application Manager?
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6 Replies
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I’m seeing an artifact of the updater trying to install and update CS6 versions of the apps that have been removed from my machine
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Ya, mine has been flaky at times.
Mac
OS10.6 and 10.7Chris
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Hi Jason,
Sorry you’re experiencing trouble. First, I would recommend contacting Adobe Technical Support:
https://www.adobe.com/support/contactYou can also bring your issue to the Downloading, Installing, Setting Up forum. We have a number of Adobe employees working there to solve such issues: https://forums.adobe.com/community/download_install_setup?view=overview
Thanks,
KevinKevin Monahan
Social Support Lead
Adobe After Effects
Adobe Premiere Pro
Adobe Systems, Inc.
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Yep. Getting problems a lot.
Had CC disappear this week from the edit suite at work and spent the whole day trying to fix it. Tech support couldn’t help.Now had the exact same thing happen this morning on my home edit suite. Can’t open Photoshop or Illustrator. The CC desktop app doesn’t work. Can’t re-install it as the installer doesn’t initialize.
These are working from two different Adobe IDs The one at work and my personal one at home.
I was getting similar problems over a year ago with AAM when running Creative Cloud with CS6. It’s turning into one big not-very-funny joke.
Adobe: pull your fingers out and get these issues sorted. If you’re going to charge people a subscription then you can’t expect them to turn on their computer every day and be wondering if the software is going to work or not.
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Hi Jamie,
I have exaclty the same problem you described some months ago and I would like to ask, if there was any solution meanwhile.Thank you in advance and best,
Daniel -
Nope. The CC app is still flakey and will come and go randomly.
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