• Adobe Premiere Pro

  Adobe 1.0 crashes upon importing iPhone 4 .mov

  Posted by Amy Jarvis on October 14, 2010 at 2:20 am

  Hello all, if anyone could lend a hand, I would sincerely be grateful. Thank you for your time.

  I have an old version of PPro — v 1.0 (v7.0) — and I have also installed Quicktime Pro 7 on my Windows XP. I just got my iPhone 4 and was going to try to see if Adobe would edit the .mov files from it.

  I’ve tried importing the .mov files a hundred different ways – been trying to convert with Quicktime to a different codec/compression type other than H.264 but alas, every single time PPro crashes with the pop-up “Sorry a serious error…We will attempt to save.. Yadayada”

  The weird thing is that, since I installed Quicktime, I now have the option in PPro’s Media Encoder to EXPORT a .mov at H.264! So… I can export but not import iPhone 4 files? Sooooo confused.

  Also, I can even see the thumbnail preview of the movie footage in the Project window right after I import the video for about 1/2 a second and then BAM! Crash.

  Amy Jarvis replied 15 years, 6 months ago 1 Member · 0 Replies
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