Activity › Forums › Avid Media Composer › added serial adaptor for deck control but cannot access it. “port in use”?
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added serial adaptor for deck control but cannot access it. “port in use”?
Posted by John Mcclary on May 27, 2008 at 1:21 pmI added a Keyspan USA-19HS serial adaptor for deck control to my Media Composer 2.8.0 and I cannot access it. Avid sees the port but I keep getting the message “USA19Hfd31P1.1″ is in use by another program and cannot be used by Deck Control”. I have no printers or other serial devices. Any idea what I can try to get this to work? It’s a new cable/adaptor….
Johhn McClary
Eric Nondahl replied 15 years, 6 months ago 6 Members · 8 Replies -
8 Replies
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Dylan Reeve
May 27, 2008 at 8:53 pmI had that problem with a serial adapter on the Mac, I went to the manufacturers website and upgraded the driver I think.
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John Mcclary
May 28, 2008 at 2:01 pmUnfortunately I’ve already done that and it hasn’t helped. Any other thoughts or suggestions?
John McClary
“The future you can afford”
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Dylan Reeve
May 28, 2008 at 9:30 pmIn many unix/linux variants there is a program called ‘fuser’ which will tell you the process that is using a specific file or fifo pipe (such as the /dev/tty-whatever serial interface) – but that doesn’t seem to exist in OS X, but I’m sure there’ll be something, perhaps an OS X support place might be the place to look.
I’m assuming this is OS X.
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Nick Hrycyk
May 29, 2008 at 10:54 amHad the same message, only the PC version of it. “Port 1 is in use by another program”, after a recent upgrade to MC 2.8.3! After several hours of trying to track down what “program” was the culprit, finally discovered it was the MC software itself. Don’t remember the exact setting name, (can find out when in front of box in several hours) but in the settings check the one that allows the Avid to be controlled remotely by another system or tape machine. It turns out this somehow was assigned to the port (maybe as a default) after the upgrade. Reset to no port assigned, relaunched, all systems go.
Nick Hrycyk
Digital Image Studios -
Grinner Hester
May 30, 2008 at 12:38 pmjust another bug from the great downgrade.
Delete your decks on deck configuration then reassign em.
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John Mcclary
June 2, 2008 at 8:52 pmYes,
I’ve done that now. Unfortunately neither that nor the multiple reboots have solved my problem. Could someone tell me what the setting is that is blocking the port? I have not found one that I can set to “no port” yet. Express may have been feature-crippled but it always worked on firewire.John McClary
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David Neumann
June 4, 2008 at 3:32 pmI had a similar problem a long time ago when hooking up deck to Xpress pro. This is a shot in the dark and I hope it helps. This was on PC not a Mac
I kept getting this message “the port on Com1 is busy and cannot be used for deck control.”
Avid support center fix:
“The most likely reascon is that the port has been chosen for use in the CONTROLLER SETTINGS.To fix, double click the CONTROLLER SETTINGS, from the SETTINGS tabin the PROJECT WINDOW.
If either PORT or GAIn CONTROLLER PORT are set to COM1 change them to
NO PORT -
Eric Nondahl
October 27, 2010 at 4:10 pmThe solution we found to this problem was that our deck control was not patched correctly – apparently this error can occur when avid is simply not receiving deck information through that port.
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