I’ll pitch in what I know and get some factory folks to add on what I miss.
If you’re in the desktop app there are several options:
You can delete the thumbs and recreate new ones.
You can set a new “Poster Frame” which changes the default thumbnail.
And you can set a marker which gives you a thumb per marker. (This will increase the size of your db of course.)
There is also a new feature in Web3 called filmstrips (I believe) that makes a little hover and playback film of stills for a clip.
Finally, via API you can inject thumbs for a clip in the server.
Describe your use case a bit more and I’ll bet there’s a workable answer. Also, what continent are you on?
bryson “at” northshoreautomation.com