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Activity Forums Boris FX Particle Illusion Activation error

  • Activation error

    Posted by Cindy Towsley on December 10, 2010 at 11:40 pm

    I accidentally requested a new site code and MID # when installing, which are different from the ones I was provided by Wondertouch when I followed the proper procedure. I can’t change the old ones, I can’t enter my activation code to remove the license as it doesn’t match and I can’t change the Site or MID codes by hand. I am officially stuck as I can’t start the program and uninstalling it doesn’t remove the license/activation. How do I reset the activation program so that I can start over properly?

    Alan Lorence replied 15 years, 4 months ago 2 Members · 1 Reply
  • 1 Reply
  • Alan Lorence

    December 11, 2010 at 4:25 pm

    You didn’t do anything — the MID and Site Codes are generated automatically.

    Just click the “activate online” button to generate a new activation code.

    If you don’t have your serial number anymore, email support at wondertouch dot com.

    Alan.

    http://www.wondertouch.com

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