5.22 Windows driver Error for Claus Peter wolf and Bill

[Wolf]

Hi Daniel,

i didn

[Yves De muyter]

I do have a problem with the decklink drivers on a Dutch Windows XP PRO.
Only LiveKey seems to work.

-Yves

[Bill Buchanan]

The crashing continues. However, yesterday I loaded a huge project and edited all day without a crash.

BUT, after closing it, then reloading it, it crashed any number of times. Only after I reloaded the project about 3 times was I able to place a clip on the timeline without the “…serious error…” appearing. Sometimes the error message appears when I diminish the interface.

This leads me to believe that as the project loads something does not get loaded properly everytime. As I’ve mentioned before, PPro doesn’t like huge projects, because I believe of some memory-allocation/whatever issue. I’m working on smaller projects (smaller libraries and timelines) that never crash. Go figure.

Bill Buchanan
Buchanan Film Co.

[Dkh Lai]

Hi Everyone,

Thank you for sharing the priceless
experiences.

Well, we should hope for the better day
to come when new driver or Adobe Premiere
Pro arrive.

Cheers

regards
Daniel

[Bill Buchanan]

A follow-up: Just for the hell of it, I again reinstalled BMD V5.0 yesterday and could not make that same ‘huge’ project crash.

I noted in Task Manager that PF Usage numbers were different with V5.0 and V5.2.2. After loading that project with V5.0 installed, PF Usage was about 1.20gb. But with 5.2.2 installed, it was only 720mb.

Obviously, the two drivers govern differently how PPro handles memory, and because of 5.2.2, I’ve spent a great deal of valuable time staring at my monitors while reloading this project along with spewing copious amounts of profanity when that farging “…serious error…” message appears.

Though V5.0 doesn’t offer the RT, etc. features that 5.2.2 does, it does allow work to continue on this very large project. I’m hopeful the engineers at BMD will have addressed this issue in their next release.

BTW, I also installed one of the recommended nVidia cards to determine if my (not supported) Matrox Parhelia card might have been the culprit. Nope. The project crashed like crazy with the nVidia, just like it does with the Parhelia.

Bill Buchanan
Buchanan Film Co.

[Wolf]

Hi Bill,

i made 100% exact the same experience…
that 5.0 uses more memory than 5.2.2 and that
and that a Nvidia GForce serie 6 Graficcard doesn

[Matt Dowling]

Hey Bill,

You dont want big page file sizes – the smaller the better. Otherwise you just end up running out of memory and the app will eventually slow and bomb out. Big page file spikes are not goof either.

I spoke to Andrew today and i believe he sent you the latest beta cut which has seemed to address the “serious error” with the project you sent through, if you still have the errors, please follow up with Andrew – we have fixed a few other bugs reported here on the cow too. So a few days tidy up and we’ll get it out.

Oh and Happy Thanksgiving to all our friends in the US.

Cheers,

Regards,

Matt
Blackmagic Design

[Bill Buchanan]

Matt:

Thanks for the Happy Thanksgiving wishes. Yes, Andrew did send me a beta cut that cured the crashing problem. Because of him and the developers who worked it up so quickly, I now have a reason to live.

Bill Buchanan
Buchanan Film Co.

[Dkh Lai]

Hi Everyone,

Happy Thanksgiving to you all too.
BTW Matt can I have the link too from
you or Andrew.

Thanks

Daniel

[Wolf]

Hi everbody,

yes could i have also the link for the beta driver?
Or would anybody send it to me: cpwolf@gmx.de ?

Many thanks

Claus-Peter Wolf