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Activity Forums Adobe After Effects 4K render issues

  • 4K render issues

    Posted by Joseph Farina on March 22, 2017 at 5:41 pm

    When I render a file at 3840 x 2160 in After effects I get 2 big white boxes on the top and bottom. Does anyone know why this could be happening and how I can get rid of it? Thanks you, Joe

    Joseph Farina replied 9 years, 5 months ago 2 Members · 5 Replies
  • 5 Replies
  • Tero Ahlfors

    March 22, 2017 at 5:58 pm

    Some information would be nice. Comp settings? Render settings?

  • Joseph Farina

    March 22, 2017 at 6:29 pm

    Thank you for answering. I think I figured it out. It seems the h.264 setting was a mismatch with that aspect ratio. I switched it to jpeg photo codec and it worked (eliminating the white boxes) but the render is not that crisp. I’m going to re-render under the animation codec unless you have another suggestion. Thanks again.

  • Tero Ahlfors

    March 22, 2017 at 6:43 pm

    [joseph farina] “It seems the h.264 setting was a mismatch with that aspect ratio.”

    If I remember correctly the Quicktime version of H264 is limited to 2000×2000 resolution.

  • Joseph Farina

    March 22, 2017 at 6:44 pm

    Thank you Dave. It was set to full. We are waiting on the animation codec to render out to see if it works.

  • Joseph Farina

    March 22, 2017 at 6:46 pm

    Thank you

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