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  • 2014 MacPro and Adobe gfx issue

    Posted by Brian Cooney on June 2, 2014 at 2:54 pm

    I’m running a new MacPro 12core with two AMD FirePro D700 6144 MB video cards. I’ve been having issues with graphic display in PPro. banding, flickering, etc. I’m using OPEN CL and have all the latest upgrades. I’ve wiped the system and did clean install but still seeing it. I’m also seeing it on my 2013 iMac as well… NVIDIA 750M 2GB video card on that. SO I’m thinking it’s PPro related.

    thanks.

    Telly Award Winning Editor, Motion Gfx Artist, Colorist
    MotionFoundry, Inc. Post: Verizon, GM, Kohl’s, 3 Doors Down, L’Oreal, IKEA, Kelloggs, Toyota

    Kevin Monahan replied 11 years, 11 months ago 8 Members · 9 Replies
  • 9 Replies
  • Tim Kolb

    June 2, 2014 at 3:32 pm

    Issue in the video itself, or the entire UI?

    TimK,
    Director, Consultant
    Kolb Productions,

    Adobe Certified Instructor

  • Paul Neumann

    June 2, 2014 at 3:36 pm

    I saw something like that last night on the same kind of iMac. It was in a nested sequence and not the original timeline. Played the original to be sure and when I went back to the nest the problem was gone. Some kinda bug out there.

  • Kevin Monahan

    June 2, 2014 at 11:14 pm

    Hi Brian,
    Are you seeing it in Software Only mode on the NVIDIA card? How about with CUDA?

    Thanks,
    Kevin

    Kevin Monahan
    Support Product Manager—DVA
    Adobe After Effects
    Adobe Premiere Pro
    Adobe
    Follow Me on Twitter!

  • Myles Conti

    June 3, 2014 at 9:03 am

    It’s an issue if you’ve updated to 10.9.3 – there’s a number of people out there in a world of edit pain at the moment – myself included. If you have an option to roll back to 10.9.2 do that – otherwise run software render only until either stable 10.9.4 is released – or adobe updates come out – if they are able to fix the problem. All the best.

    Myles Conti
    Director/Editor
    contibrosfilms.com

  • Walter Biscardi

    June 3, 2014 at 10:29 am

    [Myles Conti] “t’s an issue if you’ve updated to 10.9.3 – there’s a number of people out there in a world of edit pain at the moment – myself included”

    Except that he’s seeing the same issue on a 2013 iMac as noted in his post. So this is not the bug that’s hampering the Mac Pro apparently.

    Walter Biscardi, Jr.
    Editor, Colorist, Director, Writer, Consultant, Author, Chef.
    HD Post and Production
    Biscardi Creative Media

    Craft and Career Advice & Training from real Working Creative Professionals

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  • Brian Cooney

    June 4, 2014 at 4:31 pm

    I just read in another thread that it is 10.9.3 related – which all of my machines have. Evidently the adobe update coming this month in june should fix it. I heard even the beta update for 10.9.4 does not resolve anything.

    Telly Award Winning Editor, Motion Gfx Artist, Colorist
    MotionFoundry, Inc. Post: Verizon, GM, Kohl’s, 3 Doors Down, L’Oreal, IKEA, Kelloggs, Toyota

  • Ryan Holmes

    June 4, 2014 at 4:37 pm

    I’m running 10.9.2 on several previous-gen Mac Pro CUDA based workstations and don’t have any problems. I’ve heard 10.9.3 is a bag-of-hurt and so I’m staying away….

    Ryan Holmes
    http://www.ryanholmes.me
    @CutColorPost

  • Dustin Parsons

    June 4, 2014 at 8:12 pm

    Uhoh… I just updated to 10.9.3 last night. Haven’t seen any issues in Premiere yet but I’ll keep an eye out.

  • Kevin Monahan

    June 4, 2014 at 9:56 pm

    Hi Dustin,
    [Dustin Parsons] “Uhoh… I just updated to 10.9.3 last night. Haven’t seen any issues in Premiere yet but I’ll keep an eye out.”

    Yes, I think this is only affecting a segment of our users. Some report only horizontal lines on export (which Software Only fixes), but others are reporting stuttery playback and other anomalies. However, some are also reporting “no issues” with Premiere Pro CC and OS X 10.9.3.

    Thanks,
    Kevin

    Kevin Monahan
    Support Product Manager—DVA
    Adobe After Effects
    Adobe Premiere Pro
    Adobe
    Follow Me on Twitter!

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