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No Audio for some customers when DVD is played
Greetings all,
I am hoping someone who is a lot smarter than me can point me in the right direction. I recent completed a Family Reunion job that I authored in DA4. I renderd the final files out in Vegas as .mpg2 and .ac3. Everything went fine on the burn. However I have two of the family memebers that say they can not hear any audio. I ahve three other family members that tell me everything was great. I tested all the discs before I sent them off to the clients. I did notice that on an early test, I happened to through the disc into my x-box and run it through it as a DVD player, and the play back was very sketchy – jumping frames, a lot of digital noise. Same disc in my Toshiba and Panisonic players was fine. Could this be related? Should I have renderd the file to a PCM instead? Are the clients using an older generation DVD player? I used Philips 16x DVD-Rs. Could that be it?
Anyone give a shout out to a brother in need?
Thanks,
Neal Barlow
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2 Replies
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My guess would be that the audio is only on ONE channel (i.e. left or right but not both) and those particular customers only have the opposite channel attached.
A second possibility is that the two channels are cancelling each other out because both channels are Y’d together.
Edward Troxel
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If their DVD players are rather old, it is possible that they might have to go in to the actual DVD player settings under audio and choose a different format for playback. I had an older Toshiba unit that seemed like I was always having to go into the DVD player setup and choose between analog, PCM, digital or something like that.
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