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Can’t cancel a job in batch monitor
Something went horribly awry during an export out of compressor (the job progress got stuck) , and I’ve decided to re-submit my batch. The problem is that I can neither pause nor cancel the current stuck job in the batch monitor. I can add as many jobs as I want to the queue, but it’s been “cancelling” for about half an hour. Any help is appreciated, thanks for your time.
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12 Replies
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Force the application to quit – right-click (CTRL-click) on its dock icon
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wait it out, or foce quit and restart, pick up from the last successful file. best i can do.
peace -
Thanks for the replies I had tried quitting and restarting (was able to do both) but everytime I opened compressor the job would just start back up again in a frozen state. Funny enough just after I posted I found a clear queue button and was able to re-submit and be on my way. Thanks again for the time though.
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None of this worked for me. Even turning off the whole computer did not remove the file from the Batch folder. Here’s a solution I found on the Apple support site…and it works.
1. In Finder select go, go to folder
2. Enter: var/spool/qmaster
3. This will find a folder (oddly named with numeral & text). Trash the folders you see INside this folder (mine were called Shared & Jobs
4. In compressor, select the menu item Compressor/reset Background Processing.John.
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[johatk] “2. Enter: var/spool/qmaster”
It’s actually ” /var/spool/qmaster ” and thank you very much, I had the same problem.
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I have two folders in my /var/spool/qmaster/ I guess I will delete contents in both.
Brand new mac pro 8 core with FCS and been having a ton of compressor issues.
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Great Post! Thank you.
I had the same issue. Bad design. -
where did you find a button in batch monitor that says clear queue?
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a million thanks! it worked for me too.
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