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  • New Mac 8 Core 10gb Ram hangs on Ram preview every time

    Posted by Michael Heid on September 15, 2008 at 11:44 am

    I saw someone had this problem and there was no reply so if there is a solution please let me know. I just got a new Mac 8 Core with 10GB Ram and am using AE CS3. Every time I ram preview an intense comp, it goes through it fine, but hangs (with the beach ball) when it is told to play. The only way out is to force quit.

    I have turned off multiprocessing, and the problem still exists, only it freezes at some point into the preview without my hitting “0” again.

    This is highly annoying. Please let me know if you have any ideas.

    Kevin Camp replied 17 years, 8 months ago 2 Members · 4 Replies
  • 4 Replies
  • Michael Heid

    September 15, 2008 at 3:41 pm

    Thanks Dave for your reply. Yes this is only a ram preview issue. I suppose the word “play” is not the right one to use. It happens when hitting the “0” letting it cache and then hitting either “0” or space bar again. I’ll try taking out some of the footage in the comp and see if something is causing a problem. However, on my macbook pro, the same comp ram previews just fine. Adittionally, on my XP system it does fine as well. So it’s disturbing to see that I have a new multi-processing machine with lots of ram, and can’t even get a solid ram preview. It is worth noting that on some of my other projects, it previews without hanging.

    All of the footage is QT with animation codec so I don’t think it is a problem there.

    This thread: https://forums.creativecow.net/thread/2/913328#940382
    had some other gripes similar to mine about multi-processing, but no solutions offered.

  • Michael Heid

    September 15, 2008 at 4:26 pm

    I’ll play with it this evening when I get near my computer. I have found another thread where they think it is a ram issue so I’ll check that too.

    “There’s also the possibility that you don’t have the proper, and oftentimes seemingly-mystical, version combination of OS, AE and Quicktime.” —–What is the winning combination of these versions? I have the latest versions of each.

  • Michael Heid

    September 16, 2008 at 3:33 am

    Thanks for your help Dave. Looks like it was corrupt media. Oddly enough the same clip plays fine on my macbook pro…

  • Kevin Camp

    September 16, 2008 at 6:20 pm

    do you have the same version of quicktime on both the macbook pro and macpro? it may be that the latest version of quicktime has an issue… it wouldn’t be the first time.

    Kevin Camp
    Senior Designer
    KCPQ, KMYQ & KRCW

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