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Copies of field footage
Just got an e-mail from a client, asking to gather their raw footage so they could pick it up later in the day. I checked our invoice records, and confirmed my memory fragment: we had provided a digital copy of all of the footage in question 18 months ago.
I e-mailed back, reminding the client that we had already provided their footage, and the reply indicated that they needed another copy, (my guess is that the copy we made in 2007 was lost).
That is why we never let raw tapes leave our facility. We tell our clients that they own their footage, but we keep the tapes. We will make a copy of their footage at their request, but they cannot have the originals.
I remember this client complaining weakly at the time that they had to pay for a copy to be made, but our policy, and a $150 dub charge, saved their footage (from a multi-thousand dollar shoot).
Now that we shoot on P2, this is less of an issue. We can’t hand over a hard drive, but we can make a copy to a provided drive.
But with a 1000+ tape library I’m sure it will come up again…
-scott