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RED 4.2 can’t read my DV AVI files
I usually use Boris RED 4.2 inside of Sony Vegas Pro 8.0b but I need to do some motion tracking so I need to use the standalone RED engine. The problem is that RED will not read any of my DV media. It just gives me a black screen. I’ve tried DV media captured from my Panasonic camera, DV media exported from Sony Vegas, and DV media captured by my ADS Tech A/V Link and the results are always the same. Black screen in Boris RED! 🙁
I also tried to load this media into Boris BLUE and I get the first frame but nothing else. In both RED and BLUE it reports the correct media length but the media doesn’t play. Something is obviously messed up with my system but what?
All other video applications can work with this media just fine: Vegas 6, 7 & 8, Serious Magic Ultra 2, VirtualDub, Windows media Player, etc.
Does anyone have any ideas on how to fix this?
~jr
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12 Replies
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Hi,
My suggestion is for you to send this email off to us at support@borisfx.com and one of the technicians will assist you in getting the DV files into RED or Blue.
Cheers,
Peter.
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Hi Peter,
No luck. No one has responded to my email. 🙁 I also sent one via the BorisFX web site and got no reply. Does Boris supply email technical support?
Anything else I can try?
~jr
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Hi John,
I’ve personally forwarded this issue on to support to see what the cause might be. I don’t know why you didn’t receive a response from your email to them but perhaps for some reason your email never made it through to their mailbox. Either way, rest assured that we’ll try to resolve this issue for you tomorrow (Friday.)
Thanks for your patience.
Peter.
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Peter,
Thanks, I appreciate it. Because of SPAM, email has almost become a useless form of communication. It really is a pain.
I met some of the Boris team while I was at NAB this year and I learned a lot just from talking with them. I’m sure they will help me figure it out.
Thanks again,
~jr
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Hi John,
Can you please send to me (peterm@borisfx.com) via yousendit ftp service a 1 second sample of a clip that imports as black into RED? I’d like to make this available to the team member(s) that will handle the case.
Thanks,
Peter.
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Peter,
I wish it were that simple but it’s not the clips. As I said, I have tried different clips from my DV camera, ADS Tech A/V Link, and DV output rendered from Sony Vegas.
ALL of these clips play fine on my laptop with RED. In fact, that has been my work-around. I just transfer the clips to my laptop and work on them in RED and transfer them back to my desktop (via USB drive). So the clips are not the key to what’s wrong.
There is something about my desktop computer that causes Boris RED not to read any DV AVI files. RED & BLUE are the only video program that are affected. So RED & BLUE are doing something different than all of the other video programs I use. The key is to find out what that is, and why it doesn’t work on my desktop.
Does RED open DV files using the Video for Windows API? or does it use the DirectX API? or maybe the Quicktime API? I beleive that knowing how RED handles DV files is the key to solving this. Then we can start looking for conflicts.
~jr
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Hi John,
It certainly sounds to me like this might be related to a codec issue on the Desktop machine alright. And clearly this is not related to RED or we would not be able to do the job on another system.
I believe that RED uses Direct X to read these files but I’ll check with one of our engineers to see if he can offer any insight as to how we might be able to resolve this problem.
Thanks,
Peter.
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Hi John,
Engineering also think that this might be a codec issue but find it strange that other apps can open the file but RED cannot. They have asked me to ask you for a few frames of a clip that doesn’t work – can you please send that to us via the yousendit.com free ftp service?
Thanks,
Peter.
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OK. I’ve place the file on my web site with one second of DV footage:
After the developers check out the file, they can contact me by replying to one of the two emails that I sent to support. Remember, every other video application on my desktop e.g., Vegas Pro 8.0b, DV Rack, Ultra 2, particleIllusion 3.0, Vue 6 Infinite, Carrara Pro 6.0, Cinema 4D, VirtualDub, etc. can read and play these files just fine.
So it’s not just a codec issue… it’s a codec issue with RED and BLUE. Also BLUE will display the first frame but not play the clip while RED only displays a black frame, so maybe there is a difference in the way RED and BLUE handles AVI files that might be a clue.
Thanks for looking into this. I appreciate it.
~jr
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