RED 4.2 can’t read my DV AVI files

[John Rofrano]

Peter,

I never did hear from support and I’ve been so buried in work that I didn’t have time to debug this until now but I did find the cause. I got an email from someone with exactly the same problem! This lead me to believe that it wasn’t just a quirk about my PC so I investigated it further and here’s what I found:

Boris RED can’t read DV AVI files with Nero 8 installed! I proved this by creating a new Windiows XP image in a VMWare virtual machine. I install the Boris RED trial and viewed a DV AVI file just fine. Then I installed Nero 8 and Boris RED could no longer read the DV AVI file. RED and Nero were the ONLY software on the box (brand new XP install). I uninstalled Nero 8 and RED could read DV AVI files again. I believe this proves the cause and affect between Nero and Boris.

Apparently Nero inserts it’s own AVI Splitter in place of the one that comes with Windows and that is the source of the problem.

Normally the video path is:

AVI File –> AVI Splitter –> DV Video Decoder –> Boris RED
Where the AVI Splitter = C:\WINDOWS\system32\quartz.dll

With Nero 8 installed the video path is:

AVI File –> Nero MP4 Splitter –> DV Video Decoder –> Boris RED
Where the Nero MP4 Splitter = C:\Program Files\Common Files\Nero\DSFilter\NeMP4Splitter.ax

Tell your developers to install Nero 8 trial on their test machine and figure out why it causes Boris RED not to read DV AVI files. Remember, every other NLE and video software on my PC has no problem with this so it seems to be a Boris issue not a Nero issue. It would be nice to know if you can recreate this in the test lab and if you can provide a fix.

Thanks,

~jr

https://www.johnrofrano.com/

[John Rofrano]

I finally got this working. Yea, I know it’s been 6 months but better late than never. I thought I would post here just to document it for the community.

I found a an awesome little utility called InstalledCodec. This will list all of the DirectX filters on your system and allow you to disable and re-enable them. I simply disabled the Nero MP4 Splitter and Boris RED / BLUE can now read ALL of my DV AVI files. According to InstalledCodec this filter is part of Nero ShowTime (which I don’t use).

It would be nice if BorisFX could fix this problem since it’s the only video application on my system that has a problem with this but at least now I have a workaround.

Hope this helps someone else with the same problem.

~jr

http://www.johnrofrano.com
http://www.vasst.com