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Log and Transfer error message, Canon EOS plug-in not working?
I have installed the plug-in for Canon EOS files, and I’ve downloaded my client’s .mov h.264 files and corresponding THM files and have them stored together in a folder “Charles Interview”. I am using FCP 6.0.6 on my new quad-core MacBook Pro. When I click on the add folder icon and select the folder, in spite of having installed the plug-in, I keep getting the error message “this folder contains unsupported media or has an invalid directory structure. Please choose a folder whose directory structure matches supported media”. I have also tried just putting the .mov’s in their own folder with the same result. I tried to look up the problem in the archives and commonly asked questions and couldn’t find it. What do I need to do? Thanks!