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Activity Forums Apple Final Cut Pro Legacy Quick time 10 won’t play my .mov clip

  • Quick time 10 won’t play my .mov clip

    Posted by Samir Kassab on April 15, 2011 at 3:40 pm

    Hi guys

    I tried to post this in a QuickTime forum but I couldn’t find one!

    I’m running QuickTime 10.0 (118.1) on my MacBook pro 2.66 Ghz intel core i7 4GB DDR3 ,my snow leopard is up to date! The problem that I’m not able to play my QuickTime movies by a simple double click!it’s keeps giving me the “loading movie…” undefenitly!and my clips are mainly prores exports!

    Im able though to play the movies on QuickTime 7 and It runs perfectly.some times I play these movies via VLC,and while keeping VLC Running in the background ,I am able to play my movies on QuickTime 10!

    I tried to fix it via QT help ,they say that some movie files , even though QT can open them,may not play without additional softwares.these movie files often contain data that was created using a codec that is not supported by QT…. However the movies that I’m trying to play are prores exports!

    Any ideas folks???

    PS: I have FCP 7 running on this same MacBook pro ,I have also Perian and all is up to date

    Andrew Johnstone replied 13 years, 10 months ago 6 Members · 12 Replies
  • 12 Replies
  • Everest Mokaeff

    April 15, 2011 at 4:01 pm

    I wonder when did you first notice that your QT X is unable to open .mov files? Was it a problem from the very beginning? Where is your QT7 installed? I suppose you have either incorrectly installed QT7 and have some files from ver. 7 and 10 mixed up badly, or you have QT X incorrectly installed from the very beginning. Try carefully reinstall QTX from Mac os disk. QT7 must reside in Utilities folder.

    Everest Mokaeff
    http://www.mokaeff.com

  • Samir Kassab

    April 15, 2011 at 4:22 pm

    Thank u Everest for ur fast reply

    I don’t really remember why this started to happen,it’s just I was busy and I kinda let it go!

    So do u recommend that I uninstall QT 7 and try to reinstall QT 10 again ?

    Do u think I should uninstall PERIAN as well??

  • Rafael Amador

    April 15, 2011 at 4:46 pm

    [samir kassab] “So do u recommend that I uninstall QT 7 and try to reinstall QT 10 again ?

    What you have to do is to install QT.7 (if not yet installed) and set QT.7 as the default player.
    afael

    http://www.nagavideo.com

  • Everest Mokaeff

    April 15, 2011 at 5:09 pm

    QT10 should playback any movs originated from within mac without any problem. The fact that it cannot while QT7 seems capable of doing so strong indication that something went awry during installation. Of course, there is a slightest chance that you, as macbook owner, might got some peculiar problem with QT10, though I doubt it. Well, if it suits you, you may go just with QT7 and forget about QT10, as was suggested in previous post.

    Everest Mokaeff
    http://www.mokaeff.com

  • Samir Kassab

    April 15, 2011 at 10:12 pm

    I have been trying to isolate the codecs that actually opening in QT X , it seems it’s able to play MPEG codecs and H 264 codecs,but it can’t open the dv and the Prores codecs,do u think if I reinstall the whole final cut studio would reconnect QT with the “missing codecs”,and hopefully it will work normally again!?btw,does FCS has QT X in it’s applications bundle that would be installed once u install the whole studio?

  • Everest Mokaeff

    April 15, 2011 at 10:57 pm

    QT components are in many places. I never had to deal with issue you’re facing. If I were you I’d rather try to work it out with QT first. I’d get rid of QT7 to see what’s going on. I it didn’t help, then I’d try reinstall QT X. You can reinstall FCS 3 but it’s not source of the problem.
    FCS depends on QT, albeit QT is kind of back-bond of Mac OS either.

    Everest Mokaeff
    http://www.mokaeff.com

  • Rafael Amador

    April 16, 2011 at 9:57 am

    Nothing to reinstall yet.

    Open the “window info” of any “.mov” and do the same for an “.mp4”:

    Set “Open with QT 7”.
    Then click the “Change All…” button.
    rafael

    http://www.nagavideo.com

  • Samir Kassab

    April 16, 2011 at 3:57 pm

    I just tried what Rafael told me,so what I have now that part of my movie that are MPEG and H264 are still working fine with QT X with the ability to quick preview the content by pressing the space bar,in the other hand I changed the default player of the Prores and dv movies to QT 7 , it gave me a message box saying that “this change will apply to all final cut pro documents with extension .mov”

    So now I’m able to to view the Prores and dv via QT 7,but I don’t have the ability to quick preview using the space bar,which I can live with for the time been!

    Thank u Rafael and Everest for ur help,hopefully i will be able to fix this quick preview thing soon.I just hate it when smthg is not working properly on my MacBook 🙂

    Thanks again!

  • Rafael Amador

    April 16, 2011 at 9:00 pm

    [samir kassab] “So now I’m able to to view the Prores and dv via QT 7,but I don’t have the ability to quick preview using the space bar,which I can live with for the time been!”
    Hi Samir,
    This shouldn’t be like that.
    I have everything set to be played with QT7 but I still have the space bar working.
    I’ll have a look.
    rafael

    http://www.nagavideo.com

  • Peter Hootman

    December 17, 2011 at 1:26 am

    I have the exact same problem and have been dealing with it for almost a year. I can’t open ProRes files in QT X but I can in QT 7, I can’t space bar preview ProRes files but I can preview .mp4 and h.264 files. This cause’s FCP and Premiere Pro to lock up when loading project files. Also compressor locks up too.

    I have re-installed FCP twice and I have tried to re-install QT X with Pacifist. I have tried to re-install QT 7 from the install disc. I even copied QT codec components from another computer and replaced them but no luck.

    Has anyone had luck figuring this out?

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