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Activity Forums Apple Final Cut Pro Legacy ” is missing

  • Posted by Paralee Whitmire on January 22, 2010 at 8:29 pm

    FCP tells me there are 23 media files offline, so I click Reconnect only to find an empty list. All it says is: ” is missing. You can see that there are files offline in the timeline, but some are not in the browser since I probably copied and pasted them from a different project. Some are in the browser and have been reconnected, but still show as offline in the canvas.

    I have reconnected the files that I can, saved, restarted FC, with the same results. I have also opened the other project from which I copied the files, and everything is connected and shows up just fine. Any ideas on how to find these ghost files and reconnect them?

    Matt Lyon replied 16 years, 3 months ago 8 Members · 17 Replies
  • 17 Replies
  • Jeremy Garchow

    January 22, 2010 at 8:54 pm

    What file is still missing in your project? Are there any?

  • Paralee Whitmire

    January 22, 2010 at 9:19 pm

    Yes. There are multiple. The Familytree.png, map-only.jpg, notice_box.png, star.png, and many others. I just can’t figure out how to reconnect them since the reconnect window doesn’t list them and they aren’t offline in the browser window.

  • Charlie Key

    January 22, 2010 at 9:50 pm

    This has been the bane of my life for months now. First with fcp 6, now with 7. I have no idea why it happens but it is a pain in the butt. It seems to be just with Pro Res footage on our Xsan server. It also seems to corrupt the project too so when you do reconnect, crashes are more regular and any old clip on the timeline will go offline randomly.
    You must reconnect each clip individually using the clip info on the timeline. If you are working with names like us (i.e. Clip#5, Clip#6 etc) repeatedly in sub-folders beware of timecode conflicts that fcp will warn you of. In this case choose ‘Try Again’ and try again.
    Maybe it is this naming system that causes it, maybe it is a combination of Pro Res, Xsan and Blackmagic. I dont know.
    If you are working with a server, moving the media locally helps a lot but doesnt fix.
    Can anyone shed some light on this?

  • Jeremy Garchow

    January 22, 2010 at 9:56 pm

    I’ve seen this happen with a directory (or file names) that have illegal characters in them. # being one of them.

    To Paralee, you will have to search them out manually.

    Jeremy

  • Paralee Whitmire

    January 22, 2010 at 9:57 pm

    @Jeremy, how do I search out the files individually when it doesn’t tell me what file is offline? There is no way to reconnect through the right-click options in the time line.

  • Doug Beal

    January 22, 2010 at 9:59 pm

    I’ve seen this a few times when sequences are pasted from other projects on other machines.
    one time I used the rename file to match clip on the only offline clip in the browser and it appeared all was well. Later that evening I got a call that the machine in question had been rebooted and FCP would no longer start up. I came in to take a look. After trying all the usual suspects prefs permissions etc I right clicked on the FCP application in the applications folder, show package contents, and lo and behold the offline clip I had told to rename file to match clip had changed the name of the folder that is named MacOS in the package, to the name of the clip. I changed it back to MacOS and all was well. this lead me to now place any and all that present this “”is missing message, into a bin, then import the footage into the project until I have all offline files that show the strange message, then delete the bin containing the offending clips and carry on.
    My guess is something is tagging along that relates to the app on the machine that the sequence originated on. It’s a fairly rare event but I’ve seen it happen maybe 5 or 6 times over the past year.

    Doug Beal
    Editor / Engineer
    Rock Creative Images
    Nashville TN

  • Charlie Key

    January 22, 2010 at 10:03 pm

    It’s that simple? Holy crap! Name mangler could have saved us a lot of headaches! I’ll run some tests.

  • Bob Flood

    January 22, 2010 at 10:04 pm

    Paralee

    THis is an issue that has been around since 5.0 at least. Somehow the database loses track of the directory “path” the media resides in, and then forgets the name of the file. it can happen with stills, audio, video et al.

    Does apple know? Prolly.

    to remedy this, you have to reconnect each file separately.

    Select a clip in your timeline, right click on it for the quick menu, choose reconnect. When the window opens choose locate, then navigate to the file you want to reconnect. choose the file then, reconnect it. Repeat this for each file thats lost.

    The other thing you could do is select the clip in the browser, copy it (command -c) go to the clip in the timeline, select it, then paste attributes (option – v) and just select content. I would save my project after each one as well.

    look in the users guide under “reconnecting media” and “pasting attributes” for more details

    I had to do this once with over 100 clips.

    yet another reason this program only costs 1000 bucks!

    hope this helps

    “I like video because its so fast!”

    Bob Flood
    Greer & Associates, Inc.

  • Bob Flood

    January 22, 2010 at 10:13 pm
  • Chris Borjis

    January 22, 2010 at 10:13 pm

    Charlie et al

    in the time i took to write my reply, three people answered.

    thats great!

    as for the various theorys why this happens? who knows. I have seen it since we first bought FCP, version 5.0. their seems to be no ryme or reason, no matter what its named, where it is, what its made of, the **** program database just loses track of the file names!

    With version 7 you can rename the clip based on file name, or file based on clip name. Maybe once you reconnect the clips, if you remane the file based on clip name it will stick better.

    Hey Apple!!!! FIx THis!!!

    “I like video because its so fast!”

    Bob Flood
    Greer & Associates, Inc.

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