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  • Final Cut General error deleted files

    Posted by Daniel Salter on September 17, 2009 at 1:07 pm

    Hi I have been using FCP for a while now and I was creating a short video for practice and fun. All was working well and I was happy with my sequence so I decided to export for soundtrack when a general error occurred I then re-opened the project and it asked me to re-connect media as files that were missing. I did the usual process of re-connecting files and I could not find them anywhere they should be. Also it was not all of the files that this happened to 90% of the sequence is still there untouched some were in the same capture scratch file.

    I have search my capture scratch files even ones not related to this project, my hard drives and my trash and can’t find them anywhere. If anyone knows how to recover the files I would be very grateful as I had some great footage of NYC which I will be upset if I have lost and if anyone knows what happened so that It doesn’t happen again.

    Thank you in anticipation.

    Kevin Hamm replied 16 years, 7 months ago 4 Members · 3 Replies
  • 3 Replies
  • John Fishback

    September 17, 2009 at 4:03 pm

    It would help to know a bit more about your system. Do you have separate drives for your system & media? First thing to try is trash prefs and repair permissions. Also run Disk Warrior.

    John

    MacPro 8-core 2.8GHz 8 GB RAM OS 10.5.5 QT7.5.5 Kona 3 Dual Cinema 23 ATI Radeon HD 3870, 24″ TV-Logic Monitor, ATTO ExpressSAS R380 RAID Adapter, PDE enclosure with 8-drive 6TB RAID 5
    FCS 2 (FCP 6.0.5, Comp 3.0.5, DVDSP 4.2.1, Color 1.0.3)

    Pro Tools HD w SYNC IO, Yamaha DM1000, Millennia Media HV-3C, Neumann U87, Schoeps Mk41 mics, Genelec Monitors, PrimaLT ISDN

  • Rafael Amador

    September 17, 2009 at 4:27 pm

    FC can not make disappear files.
    I would fallow John suggestion and run DiskWarrior.
    It may be that the Finder, and so FC, can not locate them.
    rafael

    http://www.nagavideo.com

  • Kevin Hamm

    September 17, 2009 at 7:40 pm

    Whenever I’ve gotten the “General Error” it’s time to repair permissions. I’ve had that happen 3 times since upgrading to FCS3, but not again since I upgraded to Snow Leopard as well and did a repair right away just to make sure.

    As for files disappearing, the other thing that could have happened is that you made the folder they were in invisible by somehow activating the renaming function in the finder and putting a period before the name of the folder. If you want to see your hidden folders, I cheat and use Transmit, from Panic, to browse my computer and see what folders are hidden, and if I know something like this is up, I generally find them.

    Kevin Hamm
    Video, Web, Print and coloring books.

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