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Activity Forums Apple Final Cut Pro Legacy Preview Disabled – Complex

  • Preview Disabled – Complex

    Posted by Jerry Gonzalez on September 13, 2008 at 4:44 pm

    I’ve researched the forum for this same issue and other than the obvious – reboot, reconnect, PRAM reset, power down, battery off – none of these has worked.

    I have changed DV devices from (2) AGX-100 camcorder playback devices to a Sony Z1U camcorder device and still get the PREVIEW DISABLED.

    I can initiate PLAY on the camcorders but immediately get a beachball until I manually stop the playback from the camcorder. I’m on the correct Control Device on each of the camcorders and I’ve even tried NON CONTROLLABLE Device settings – same beachball and no video or audio. In the setup, the settings recognize all the devices but the LOG & CAPTURE does not register audio or video. ALL FRAMES are set as well.

    I also get the ALL LANGUAGE Shut Down screen on occasion. Oh, I’ve used a few different 4pin to 6pin cables as well. Same result.

    Any other things I can try?

    Thanks,

    Jerry Gonzalez

    Final Cut Pro:
    Version:6.0.4
    Last Modified:9/9/08 4:32 PM
    Kind: Universal

    QuickTime Player:
    Version: 7.5.5
    Last Modified:9/11/08 3:44 PM
    Kind: Universal

    Model Name: MacBook Pro 17″
    Model Identifier: MacBookPro1,2
    Processor Name: Intel Core Duo
    Processor Speed: 2.16 GHz
    Number Of Processors: 1
    Total Number Of Cores: 2
    L2 Cache: 2 MB
    Memory: 2 GB
    Bus Speed: 667 MHz
    Boot ROM Version: MBP12.0061.B03
    SMC Version: 1.5f10

    Rafael Amador replied 17 years, 9 months ago 3 Members · 3 Replies
  • 3 Replies
  • Rob Forsythe

    September 13, 2008 at 6:33 pm

    This list contains virtually everything to try to enable:
    a. External Monitor VIDEO and AUDIO via FireWire & DV deck or camcorder.
    b. Viewing in the Canvas window on the computer screen.
    c. Being able to record on the external FW DV deck or camcorder.
    d. Being able to capture from a FW device.

    If working this list doesn’t cure the problem… you may have a serious PROBLEM!

    Try things in this order until you find the “cure”:

    1. Make sure you have only ONE (1) FireWire deck, camcorder, DV capture “card”, or D-to-A converter or video device attached to the computer at a time. Any more than one DV device can cause loss of signal and control.
    2. Make sure you have View (Menu) > External Video> All Frames set.
    (If the ALL FRAMES option is grayed-out… jump to step 6 below and continue.)
    3. Make SURE your Canvas window (right window) in FCP is set to “Fit to Window”… AND that it has not been “pushed off” the edge of the computer screen or “pushed into” other windows.
    4. Make sure your CANVAS View Menu (Box Icon with broken sides) is checked on Image or Image+Wireframe… NOT just Wireframe.
    5. Make sure your CANVAS View Menu is checked on RGB… NOT just Alpha.
    6. Make sure your Final Cut Pro (menu) > Easy Setup… is set for DV-NTSC (or DV-PAL, if that’s where you are).
    7. Some camcorders/decks work better under “FW (NTSC/PAL)” -or- “FW (NTSC/PAL) Basic” control (in the capture settings). Try either setting to see which works best for your device.
    8. Make sure your Final Cut Pro (menu) > Audio/Video Settings > A/V Devices (tab) > Mirror on Desktop > must be CHECKED. (If not, playing video will not appear in the Canvas.)
    9. Make sure the “Log and Capture” Window is CLOSED and not just “hidden” behind other windows.
    10. Make sure you have chosen FW output for A/V:
    Final Cut Pro (menu) > Audio/Video Settings… >
    Video Playback: Apple FireWire NTSC (720 x480)
    Audio Playback: FireWire DV
    11. Turn off the power to the Camera/Deck/Converter Box, then turn it back ON.
    12. Make sure the camera is in VTR mode… or the deck is in DV (DV, iLink, or FW) input.
    13. On a Sony camcorder or deck, make sure the menu setting “A/V > DV Out” is set to OFF.
    14. Re-check that your FW cable is well-connected at both ends (or try a new cable).
    15. Important: Quit FCP, then Restart FCP.
    16. Now again, make sure you have View > External Video > ALL FRAMES set…

    If it still does not work. “Trash” the FCP Preferences on the Mac
    “FCP Rescue” is a free Apple Script that will Trash the Preferences.
    It will also restore your user settings afterwards.
    Download:
    https://www.macupdate.com/info.php/id/14729

    If you have “lost” your entire FW connection between the Mac and the device, go HERE:
    https://docs.info.apple.com/article.html?artnum=301852

    >Then, start again at my “step 1” above.

  • Jerry Gonzalez

    September 13, 2008 at 10:29 pm

    Thanks Rob.

    I will thoroughly go through the whole check list. By accident, I changed to the Capture/Input setting to something offbeat like PAL and Anamorphic and got the Preview Disabled to go away. However, I have not been successful in encoding a video that is in sync with the audio. I’ve been able to try different Capture setting but the audio is always way off. The material is DV format and on the camcorder – its fine.

    Now, I’m back to square one. I changed the Capture/Input settings and I get a flash of the video signal – a second before getting the dreaded “Preview Disabled” screen returns. I’m back to being stuck with Preview Disabled over-riding Capture/Input setting.

    To add to my setup information, I am using a Z1U camera via FW400 and plugging directly into the laptop FW400 input. I also have a dual FW800 enclosure with SATA drives also plugged into the FW800 laptop input. Both FW inputs are occupied.

    I’ve used this setup before with 5.0.1 but now with 6.0.4 its been a nightmare!

    Never had so much trouble with FCP!!!!! I used FCP since version 2.

    Thanks again.

    Jerry Gonzalez

  • Rafael Amador

    September 14, 2008 at 1:52 am

    Hi Jerry,
    With the camera switched on, go to the Capture Presets.
    Check DV NTSC 48Khz and duplicate the Preset.
    Open the Preset and look if your camera have been recognized. You should get the name of the camera in IMPUT.
    rafael

    http://www.nagavideo.com

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