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Constant crashing
Posted by Dan Browne on August 5, 2008 at 9:53 pmFinal cut keeps on crashing, sometimes twice a day. We are cutting a HD documentary. Are using a G5 quad core. Using a 1.6tb external HDD through firewire 800. Have 10gb ram. Um.. and im not sure what else to tell you that could be a possible problem. This is a recent problem, it never used to do this a month ago. It seemed to start happening when we stopped cutting the doco for a week and did a commercial on the same system. Sorry its a bit vague but I have no idea what could be wrong, and I guess this is a start to the trouble shooting at least getting it out there.
Thanks in advance for any help.
Dan
Dan Browne
Hawkes Bay, New Zealand
Cloud South Films
http://www.cloudsouthfilms.co.nzMark Maness replied 16 years, 3 months ago 5 Members · 10 Replies -
10 Replies
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Mark Maness
August 6, 2008 at 7:22 pmTwo things…
First, trash your preferences and restart FCP. Also, repair your permissions.
Secondly and you’re probably not going to like this one… Go into the Render Manager and delete all of your render files, then re-render your project.
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Wayne Carey
Schazam Productions
https://web.mac.com/schazamproductions
schazamproductions@mac.com -
Dan Browne
August 6, 2008 at 9:44 pmSorry if this is a dum question, but how do I trash the preferences? Also an update to the whole thing. Every time it crashes it seems to be during a preview render (although it doesnt crash every time I do a preview render, just when it does crash it is usually doing a preview render)
Cheers,
D
Dan Browne
Hawkes Bay, New Zealand
Cloud South Films
http://www.cloudsouthfilms.co.nz -
Craig Maynard
August 7, 2008 at 7:37 pmHi All,
I am having the same issues. One difference is that I get an error message that states “The application Final Cut Pro quit unexpectedly. The problem may have been caused by the ProMedia plug-in.” According to a poster on the Apple discussions forum this may have something to do with using Motion files, which I have a ton since I was doing a Ken Burns style project. I am using:
Mac Pro
Dual-core Intel Xenon
4 GB memory
FCP 6.0.4
Motion 3.0.2
The problem seems to happen mostly when scrubbing through the timeline. I also tried to send it to Compressor and the audio job processed but the video would make it about halfway through and then FCP would crash again. I have not had any problems until about 08/04/08. I would greatly appreciate any help.Craig
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Scott Dickens
November 14, 2008 at 3:43 pmI’m getting the same message. Same scenario too, usually when exporting or rendering a timeline with embedded Motion elements. Did you guys resolve this????
Help!
Thanks,
Scott
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Scott Dickens
Rocket Pop Media! -
Dan Browne
November 14, 2008 at 8:48 pmHey bro,
With the problem that we had, there seemed to be a folder in the project that would make the whole thing run really slowly when ever we touched it. And when trying to use media manager to create another project duplicate it would hang and crash, and then we deleted that folder, and media manager worked after that. So thats one possability, it may be a corrupt project file.
Unfortunately for us, that fixed it for a while and seemed to make the system go a lot quicker, but after a bit, it just started crashing again, whenever doing renders or anything like that. Really freeking anoying when you leave it all night to do a massive render, come back in the morning and it has crashed!!! Pisses you off, I know how you feel. The other thing that seemed to help is we where running of firewire 800 external drives, we switched to serial scsi enterprise enclosure with 8tb of sata 2 (3gb/s) drives inside, and the extra pipeline width seemed to help it a lot also. It hasn’t crashed now for a while so fingers crossed 🙂
Dano
Dan Browne
Hawkes Bay, New Zealand
Cloud South Films
http://www.cloudsouthfilms.co.nz -
Craig Maynard
November 15, 2008 at 12:25 amHi Scott,
I can’t say that I have resolved the issue however I did come up with a work around. SInce I was dealing mainly with photos from Photoshop I ended up getting After Effects and everything has been much smoother. I still try to use Motion once in a while since I have it but It just isn’t working right. I know that this isn’t much help. Good Luck.Craig
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John O’brien
February 4, 2010 at 4:32 amThis same thing is happening to me. I have a whole BUNCH of Motion files. Therefore, every time I try to open my project, FCP crashes. This stinks, SO BAD.
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Mark Maness
February 4, 2010 at 2:22 pmWhat is really frustrating is the fact that Apple has embedded this workflow into Final Cut since version 6 came out and this issue has always been there since the beginning.
Yes, this does suck!
Apple! Are you listening?
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Wayne Carey
Schazam Productions
https://web.mac.com/schazamproductions
schazamproductions@mac.com -
John O’brien
February 5, 2010 at 5:29 amMay I please tell you what I am doing, at the moment?
I am opening every single Motion file (in Motion) and exporting it.
Then I am going into FCP and replacing the motion file with this new .MOV file.
Then, I’m going to use Media Manager to try to “get rid” of all the old motion files.
Do you think this will work???
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Mark Maness
February 5, 2010 at 12:04 pmWell, that is the only workaround for this issue. BUT, if you have to change anything, you’ll have to back into Motion, change it and re-export back to FCP. Makes the workflow bigger than it has to be.
_______________________________
Wayne Carey
Schazam Productions
https://web.mac.com/schazamproductions
schazamproductions@mac.com
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