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  • Exported mov files have bad frames

    Posted by Sean Meredith on January 23, 2008 at 8:46 pm

    I’m preparing to master six different digi-betas of my film for my deliverables. I rendered them all out: PAL and NTSC; Anamorphic, Letterbox and Full Frame. They all have bad frames interspersed. The frames have covered with large black or dark gray boxes with pinstripes coming down through them. These were 1080p uncompressed 10bit 23.98 timelines sent to uncompressed SD. So I went back to my big big master: 1080p23.98 AJA RGB Log timeline… same thing. I opened individual files in compressor… same thing. I’ve been working with these timelines for 18 months. None of this had been happening.

    Thought it could have something to do with Black Magic DeckLink HD Pro’s codec getting combined with the Apple Uncompressed 10bit codec, but the same issue occurs going from AJA to AJA. Couldn’t even export from AJA RGB to NTSC DV50: got an error.

    I’m worried it’s a QT 7.4 thing (just upgraded during a momentary lapse of better judgement). I saw After Effects people are complaining about QT 7.4 screwing them up majorly. And that’s happening to me too… getting permission errors while exporting.

    Before I go through the difficult process of downgrading to QT 7.3.1, I thought I’d see if anyone has any other suggestions.

    -sean

    Sean Meredith
    Director
    http://www.dantefilm.com

    My equipment: PM G5 Dual 2.3ghz; OS 10.4.11; FCP 5.1.4; QT 7.4; DeckLink 6.2; DeckLink HD Pro (single link); 3TB SATA RAID with Sonnet PCI card.

    Sean Meredith replied 18 years, 3 months ago 4 Members · 14 Replies
  • 14 Replies
  • Jeremy Garchow

    January 23, 2008 at 9:50 pm

    QT 7.4 seems to have screwed things up for sure. If this was something that you weren’t seeing before the upgrade and now you are, it seems you might have solved this one on your own.

  • Sean Meredith

    January 23, 2008 at 10:01 pm

    Just down graded to QT 7.3.1, but now I can’t open most video files. F*?!#-ing Hell !!!!!

    I love starting a day planning on, say, synching and prepping your PAL audio, and by 2pm neither NTSC or PAL work.

    Sean Meredith
    Director
    “Dante’s Inferno”
    http://www.dantefilm.com

  • Jeremy Garchow

    January 23, 2008 at 10:18 pm

    [Sean Meredith] “I love starting a day planning on, say, synching and prepping your PAL audio, and by 2pm neither NTSC or PAL work.”

    Gotta love that.

    What QTs don’t open? Your captures or exports?

  • Sean Meredith

    January 23, 2008 at 10:38 pm

    “What QTs don’t open? Your captures or exports? ”

    my exports. AJA codecs or Uncompressed 10 bit. neither the ones I made before, during, or after the 7.4 upgrade.

    sounds like I might need to start my os install from scratch. which really sucks since two week I did my first clean install in over two and a half years. it took all day.

    well, at least I don’t have the rental D5 and digi-beta decks sitting here costing money. then I’d be freaking.

    Sean Meredith
    Director
    “Dante’s Inferno”
    http://www.dantefilm.com

  • Jeremy Garchow

    January 23, 2008 at 10:42 pm

    You might have deleted those codecs when you reinstalled. reinstall the codecs. Do you get a white screen with sound?

  • Sean Meredith

    January 23, 2008 at 10:45 pm

    re-installed decklink just in case. but I was able to open older files from 2006 that have those codecs.

    Sean Meredith
    Director
    “Dante’s Inferno”
    http://www.dantefilm.com

  • Jeremy Garchow

    January 23, 2008 at 10:55 pm

    SO you are up and running now? You said you had both decklink and AJA codecs, did you install the AJA codecs?

    Jeremy

  • Sean Meredith

    January 23, 2008 at 11:20 pm

    I can’t even open Uncompressed 10bit files that I made a few weeks ago, or ones I made after the upgrade, or ones I made after the downgrade. And that’s technically a standard QT codec. So I didn’t bother re-installing the AJA. AJA is listed as an export choice. Anyway, don’t worry. I’ve just re-installed Tiger. Now for the hours of updates, etc.

    thanks.

    -sean

    Sean Meredith
    Director
    “Dante’s Inferno”
    http://www.dantefilm.com

  • Jeremy Garchow

    January 23, 2008 at 11:41 pm

    I think you simply blew away all the codecs. You don’t have to reinstall Tiger, you have to reinstall FCP.

    Jeremy

  • Sean Meredith

    January 26, 2008 at 2:08 am

    so this problem is still unresolved. it’s not a QT 7.4 issue. The only time I don’t have this issue is when I put my 1TB SATA (that’s normally in a FW800 enclosure) into my PM G5. That means I get these frames whenever I play from my SATA RAIDs or my FW800 drive. The QT, FCP, and System versions don’t make a difference. I’m starting to wonder if I’ve got some kind of i/o hardware issue. Could QT just stop playing attention and display large blocks of blacks and grays if the data is getting garbled somewhere along the line.

    Life is on hold as I try to figure this out. Great time for my daughter’s mom to be out of the country for a few weeks.

    Here’s what the bad frames look like when I play off my SATA or FW800…
    https://cutterfilms.com/bad/

    Plays fine on my Macbook Pro (well, not fast enough to play, but i can’t look at frames and it’s all fine).

    -sean

    Sean Meredith
    Director
    “Dante’s Inferno”
    http://www.dantefilm.com

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