• Apple Final Cut Pro Legacy

  Tech support for a friend-deck problems

  Posted by Scott Davis on August 16, 2007 at 1:59 am

  I’m providing tech support for a friend tonight and I am at my wits end. Problem is FCP will not recognize the deck. He gets an “unable to initialize deck” message.
  These are the specs as I know them:
  G5
  OS 10.4.10
  QT 7.2
  FCP 6.0.1
  Sony DSR-25

  What I’ve had him do so far:
  -make sure on DV-NTSC easy set up
  -external video is on “all frames”
  -trashed FCP prefs.
  -deck is connected and input is set to DV

  Is there a problem with QT 7.2?

  I’m doing this over the phone but will probably go over there tommorow.

  Scott Davis

  Scott Davis

  Scott Davis replied 18 years, 9 months ago 3 Members · 3 Replies
• 3 Replies

• 

  Michael Palmer

  August 16, 2007 at 2:40 am

  Try an non-control able device setting to see if this is Timecode related issue.

  Good Luck
  Michael Palmer
• 

  Bouncing Account needs new email address

  August 16, 2007 at 4:58 am

  Is the deck –

  A, in REMOTE mode?

  B. set for FireWire (iLink) control?
• 

  Scott Davis

  August 16, 2007 at 5:17 pm

  Turns out it was a bad FW cable. Wow, never seen that before but when he used a different cable all was completely fine. I’m just glad he thought of that before we started uninstalling and reinstalling OS, FCP, QT etc.

  Scott Davis

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