• Media 100

  Media 100 won’t launch

  Posted by Dave Simpson on July 22, 2013 at 7:38 pm

  Hi All,

  I am suddenly getting the following error when I go to start Media 100. “Could not start the application because the Media 100 Suite System is locked up. Please save all documents and quit.” The splash page only gets to “Starting Hardware Interfaces” before the error message. I have version 2.1.3 with 10.6.8.

  So far I have tried trashing the preferences, and doing a permissions repair. I do not believe any other software has been added or changed since I last used Media100.

  Any help appreciated.

  Thanks

  Dave Simpson

  Dave Simpson replied 12 years, 9 months ago 3 Members · 3 Replies
• 3 Replies

• 

  Robert Stone

  July 22, 2013 at 9:45 pm

  Aloha Dave,
  My solution that I do when needed is uninstall the software and then reinstall.
  Goes quickly! As I recall, a restart is not needed, although perhaps recommended.

  Peace and Blessings,
  Bob Stone

  Robert Stone
  https://www.HippieFilm.com
  https://www.youtube.com/MauiFilms
• 

  Floh Peters

  July 23, 2013 at 9:44 am

  Hmmm, does the system already try to load a project? Does not sound like it from your description.

  Do you have a Hardware I/O board installed? Any new version of the board software?

  And you could look in the System Preferences, under Audio->Output. What kind of output do you have selected there? Try changing the output to Line Out.
• 

  Dave Simpson

  July 23, 2013 at 3:04 pm

  Hi Robert & Floh,

  Thanks for the responses. While browsing the Media 100 site for support I got their on line chat support. I found the rep quite helpful. Anyway, after trying a few of his suggestions I did end up doing an uninstall/reinstall which solved everything. It was very quick and surprisingly painless. I never did figure out what caused the problem but all’s well that ends well.

  Thanks for your help.

  cheers

  Dave Simpson

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