• Media 100

  Media 100 Crash at launch

  Posted by Dave Simpson on July 27, 2011 at 1:46 pm

  Hello,
  After a 3 year hiatus I have just returned to the Media 100 family. I upgraded to Snow leopard, installed Media 100 V 201 and voila I could open my old projects on our Intel based Mac. The next day it no longer will successfully launch. The only thing I can think of is at one point I launched another application that required the install of Rosetta. Could this be the problem?
  I am running 10.6.7
  2×3 GHz Dual Core Intel
  16 GB 667MHz DDR2
  QuickTime player 10 was installed by default with Snow Leopard.

  Any help appreciated

  Dave Simpson

  Dave Simpson replied 14 years, 9 months ago 4 Members · 5 Replies
• 5 Replies

• 

  Floh Peters

  July 27, 2011 at 1:56 pm

  No, Rosetta should not matter. What is happening when you open the application?
  One thing you can try is to launch the app with the Shift key pressed. This way you avoid opening the last project. If there is a corrupt media file in your project (that gets opened automatically) you maybe can prevent the crash.
  Did you upgrade to 10.6.8 in the meantime? There is a bug with Media 100 i media files and 10.6.8; something that Apple broke with the MJPEG-B codec that maybe (hopefully) will get fixed sometime by Apple.
• 

  Dave Simpson

  July 27, 2011 at 3:53 pm

  Hi Floh,
  It’s been a while, Great to see you are still helping out at Creative Cow. When I launch M100 the progress bar gets about half way across (about 4 seconds) then it crashes and I get the Problem Report.
  I am sticking with 10.6.7 because I had read about the issue with 10.6.8.
  Here is the first part of the very lengthy report in case this helps:

  Media 100 Suite [279]
  Path: /Applications/Media 100 Folder/Media 100 Suite.app/Contents/MacOS/Media 100 Suite
  Identifier: com.Media100.Media100Suite
  Version: 2.0.1 (2.0.1)
  Code Type: X86 (Native)
  Parent Process: launchd [172]

  Date/Time: 2011-07-27 11:44:47.331 -0400
  OS Version: Mac OS X 10.6.7 (10J869)
  Report Version: 6

  Interval Since Last Report: 44600 sec
  Crashes Since Last Report: 16
  Per-App Interval Since Last Report: 71 sec
  Per-App Crashes Since Last Report: 11
  Anonymous UUID: 217E1823-9531-4ACA-9822-BC5B7ADBD39A

  Exception Type: EXC_BAD_ACCESS (SIGBUS)
  Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000008
  Crashed Thread: 0 Dispatch queue: com.apple.main-thread

  I tried holding shift, and I actually did a reinstall of M100 but no luck so far.

  Dave
• 

  Olof Ekbergh

  July 27, 2011 at 6:54 pm

  Have you tried deleting the Preferences in User/Library/Preferences/Media100 Suite Preferences.

  You can toss the whole folder in the trash.

  If this does not work try repairing the permissions with Disc Utility.

  Even better run DiscWarrior on your discs.

  Olof Ekbergh
• 

  Dave Mccarthy

  July 28, 2011 at 12:41 am

  The splash screen now shows some text of what it’s doing during startup; what does that say?

  Check your /Library/QuickTime folder for any unusual components. You can move them to someplace else temporarily and launch Media 100 Suite to see if that’s the problem.
• 

  Dave Simpson

  July 28, 2011 at 1:12 pm

  Hello,

  I ended up re-installing snow Leopard, updating to the 10.6.7 combo and everything seems fine again. If I have to get any updates for other software or new drivers, I will make a list of what I have done and check Media 100 after each update. Thanks everyone for your help and thanks also to Matt from Media 100 who was monitoring the forum and took the time to call me at work. Great customer service. It’s good to be back with M100.

  cheers

  Dave Simpson

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