• Letters to the COW Team

  Settings and Account Profile Edit links are broken

  Posted by Tom Brooks on June 27, 2011 at 8:38 pm

  Broken links. Can’t get to Settings or Edit Account Profile from my account page.
  Tom Brooks

  Abraham Chaffin replied 14 years, 10 months ago 2 Members · 6 Replies
• 6 Replies

• 

  Abraham Chaffin

  June 27, 2011 at 8:52 pm

  Hello Tom,

  What browser and OS are you using? Is this the URL that is causing you issues?
  https://secure.creativecow.net/account/edit

  Thanks,

  Abraham
• 

  Tom Brooks

  June 27, 2011 at 9:27 pm

  Yes, that’s the link. I get this:
  Safari can’t open the page “https://secure.creativecow.net/account/edit” because Safari can’t establish a secure connection to the server “secure.creativecow.net”.

  Safari 5.0.5
  OSX 10.6.8
• 

  Abraham Chaffin

  June 27, 2011 at 10:04 pm

  Hello Tom,

  Over the weekend our SSL server was experiencing some drive malfunctions. We are in the middle of transferring our SSL certificate to a different server so we can rebuild the old SSL server.

  This transition can cause these issues as DNS addresses are cached by your ISP or your local machine and can’t be transitioned instantaneously.

  We apologize for the inconvenience.

  In the meantime we’ll setup a http version so you can use http instead of https. Please try back in an hour or two.

  Abraham
• 

  Tom Brooks

  June 27, 2011 at 10:35 pm

  No problem. Cheers.
• 

  Abraham Chaffin

  June 27, 2011 at 10:48 pm

  Hello Tom,

  For the time being you should be able to use this link now:
  https://secure.creativecow.net/account/edit

  Thanks,

  Abraham
• 

  Abraham Chaffin

  June 30, 2011 at 12:02 am

  This issue has been resolved now. Thank you for your patience.

  Abraham

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