• Adobe Premiere Pro

  Premiere (and most of the the CC suite) won’t start after the 2017 update

  Posted by Jeff Herring on June 22, 2017 at 4:11 pm

  Held off updating from 2015 to 2017 until I had a project finished and glad I did. Once I ran the update from the CC app everything went to 2017.
  Now nothing will start (at least Photoshop, Premiere, After effects, Media Encoder) They just won’t launch. I don’t even get a splash screen. On occasion if I’m looking fast enough I’ll see premiere.exe appear in the task manager and then immediately disappear.

  I tried to revert back to 2015 installs, they won’t launch either. Uninstalled everything, ran the adobe cleaner tool. deleted the adobe folders in my Program files. Pretty sure I removed all of the ones hiding in the appdata.

  I ran a process monitor for premiere and this is what came up, but I’m not really sure what it means. It’s a CVS file. https://goo.gl/ZVd4xu

  Acrobat works though and downloading dreamweaver and audition to check them.

  Any thoughts and suggestions would be greatly appreciated.

  Thanks
  Jeff

  Jeff Herring replied 9 years, 2 months ago 1 Member · 1 Reply
• 1 Reply

• 

  Jeff Herring

  June 29, 2017 at 8:18 pm

  After uninstalling everything, reinstalling everything, Then uninstalling it again. I went on to install CC2014, then CC2015, then CC2015.3 I installed them all again and run adobe cleaner in between every iteration. Spoke to IT, they didn’t have any luck. I Removed everything again and installed CC2015.3 and tried to upgraded to 2017 and it finally works.

Reply to this Discussion! Login or Sign Up