• Adobe Premiere Pro

  noob here

  Posted by Damien Montalto on May 9, 2017 at 7:52 am

  Hello there professionals,

  I’ve just got my head around premiere pro 2017 and I’m having a few issues I hoped you guys could help with.

  I’m on win 7 (PC)

  I’ve exported the project as H264 and was looking for the PCM audio setting. Could only find AAC or mpeg.
  Also whenever i have exported, the resulting file contains no audio as far as windows media player but plays fine on VLC. I’ve looked on google for some answers but come up empty. I also sent the file to another win 7 user and he stated the same issue with my file. What have I missed given it plays fine on VLC. ?

  Any help much appreciated.

  Cheers

  Jeff Pulera replied 9 years, 3 months ago 4 Members · 3 Replies
• 3 Replies

• 

  Chris Wright

  May 9, 2017 at 10:52 am

  transcode it to constant frame rate with free handbrake software
• 

  Jon Doughtie

  May 9, 2017 at 2:35 pm

  Yes, it may be variable frame rate, which Premiere does not like at all. You won’t find an uncompressed audio option with h.264 MP4 media. H.264 is a delivery codec and is very compressed.

  System:
  Dell Precision T7600 (x2)
  Win 7 64-bit
  32GB RAM
  Adobe CC 2015.02 (as of 6/2016)
  256GB SSD system drive
  4 internal media drives RAID 5
  Typically cutting short form from HD MP4 and P2 MXF.
• 

  Jeff Pulera

  May 11, 2017 at 4:20 pm

  Hi Damien,

  Which H.264 preset did you export with? There are like a hundred of them in Adobe, but I don’t see why any of them would lose audio only in certain playback apps.

  If you can please post a screen shot of the Export Settings panel for review, maybe we will see something amiss.

  Thanks

  Jeff Pulera
  Safe Harbor Computers

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