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Activity Forums Adobe Premiere Pro MXF files on Adobe Premiere Pro CC2017 not displaying on external monitor using AJA io XT.

  • MXF files on Adobe Premiere Pro CC2017 not displaying on external monitor using AJA io XT.

    Posted by Edgar Malpass on May 3, 2017 at 6:02 pm

    MXF video files on my APP CC2017 are not displaying on my external monitor using AJA io XT. All drivers have been updated. Other video files display fine.

    Andy Patterson replied 9 years ago 3 Members · 2 Replies
  • 2 Replies
  • Peter Garaway

    May 3, 2017 at 6:21 pm

    I’ve not heard of this issue. Have you tried contacting AJA support? They’re very good about being responsive.

    https://www.aja.com/support/contact

    If they cannot provide help please follow up here.

    Peter Garaway
    Adobe
    Premiere Pro

  • Andy Patterson

    May 3, 2017 at 6:34 pm

    If you watch the video at 6:40 to 7:40 you will see with the DV converter and the Blackmagic Design Intensity Shuttle you have a setup option. I am not saying that it will work for your AJA product but it will allow my Intensity Shuttle to output 4K files to a broadcast monitor. With out selecting the correct option it will not output 4K video files to the broadcast monitor. If you have a funky frame rate than might also be an issue. The Intensity Shuttle can output a lot of video files but not everything.

    https://youtu.be/8CeWUYMbbbQ

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