• Adobe Premiere Pro

  Media is Online but rendering as an offline clip

  Posted by Kirsten Strough on December 16, 2016 at 9:22 pm

  I just updated to Adobe CC 2017 (operating on Windows 7) and am having problems rendering my video project. While editing, all of my clips are online and I can see them. When I render, two .MP4 clips are encoding as the red Media Offline message. I tried unlinking and re-linking. That didn’t work. I tried moving them to a new location and re-linking. That didn’t work. I tested rendering a small section of the affected clip and it rendered out fine. It seems to just be a problem when I render out the whole 40 minute project. Any ideas?

  Computer Specs:
  Dell Precision T5610
  64 GB RAM
  Intel Xeon CPU E5-2687W v2 @3.40GHz x2 (2 processors)
  NVIDIA NVS 510

  Kirsten Strough replied 9 years, 4 months ago 3 Members · 3 Replies
• 3 Replies

• 

  Jon Doughtie

  December 23, 2016 at 9:07 pm

  The first thing I would do is clear all cache files, Sometimes this will get rid of the issue.

  System:
  Dell Precision T7600 (x2)
  Win 7 64-bit
  32GB RAM
  Adobe CC 2015.02 (as of 6/2016)
  256GB SSD system drive
  4 internal media drives RAID 5
  Typically cutting short form from HD MP4 and P2 MXF.
• 

  Harrison Gruber

  January 2, 2017 at 9:21 pm

  Uncheck Import sequences natively?
• 

  Kirsten Strough

  January 3, 2017 at 5:53 pm

  Thanks for the suggestion! I actually did try this prior to the suggestion and it worked!!!

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