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Production Premium Installation Fail
I’ve been trying to re-install CS 5.5 on my computer (PC with windows 8). It fails on the third disk and won’t install AE, Premiere, etc. The following is the error transcript, do any of these provide a tip as to what I need to undertake to correct the failure?
Many thanks,
-KM
Exit Code: 6
————————————– Summary ————————————–
– 17 fatal error(s), 61 error(s), 46 warning(s)
———– Payload: {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0 ———–
ERROR: DB001: Cannot open data base file G:\Adobe CS5_5\payloads\AdobeAPE3.101-mul\Install.db
FATAL: DB005: sqlite prepare: ‘SELECT * FROM Property WHERE propertyName=’TotalSize” (21) disk I/O error
WARNING: DS007: TotalSize property not set in data base
FATAL: DB005: sqlite prepare: ‘SELECT * FROM Assets’ (21) disk I/O error
ERROR: DB008: Cannot fetch entries from Assets table
FATAL: DB005: sqlite prepare: ‘SELECT * FROM Assets’ (21) disk I/O error
ERROR: DB001: Cannot open data base file G:\Adobe CS5_5\payloads\AdobeAPE3.101-mul\Install.db
FATAL: DB005: sqlite prepare: ‘SELECT * FROM Property WHERE propertyName=’TotalSize” (21) disk I/O error
WARNING: DS007: TotalSize property not set in data base
FATAL: DB005: sqlite prepare: ‘SELECT * FROM Assets’ (21) disk I/O error
ERROR: DB008: Cannot fetch entries from Assets table
———– Payload: {BAE5212B-6651-4AD8-B26A-1B284D2665C6} AdobePDFL CS5 9.9.0.0 ———–
FATAL: DB005: sqlite prepare: ‘SELECT * FROM Property WHERE propertyName=’TotalSize” (10) disk I/O error
WARNING: DS007: TotalSize property not set in data base
FATAL: DB005: sqlite prepare: ‘SELECT * FROM Assets’ (10) disk I/O error
ERROR: DB008: Cannot fetch entries from Assets table
FATAL: DB005: sqlite prepare: ‘SELECT * FROM Assets’ (10) disk I/O error
FATAL: DB005: sqlite prepare: ‘SELECT * FROM Property WHERE propertyName=’TotalSize” (10) disk I/O error
WARNING: DS007: TotalSize property not set in data base
FATAL: DB005: sqlite prepare: ‘SELECT * FROM Assets’ (10) disk I/O error
ERROR: DB008: Cannot fetch entries from Assets table
———– Payload: {CFA46C39-C539-4BE9-9364-495003C714AD} Adobe SwitchBoard 2.0 2.0.0.0 ———–
WARNING: DF029: ARKServiceControl::StartService: Service not started/stopped SwitchBoard. Current State: 0 Exit Code: 0 Service Specific Exit Code: 0(Seq 1)
———– Payload: {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 ———–
WARNING: DW036: Payload cannot be installed due to dependent operation failure
———– Payload: {6548A7DA-770A-4BCD-A6ED-719CC7B6FD1B} Adobe Media Encoder CS5.5 X64 5.5.0.0 ———–
ERROR: DB001: Cannot open data base file G:\Adobe CS5_5\payloads\AMECore5.5All_x64\Install.db
FATAL: DB005: sqlite prepare: ‘SELECT * FROM Property WHERE propertyName=’TotalSize” (21) disk I/O error
WARNING: DS007: TotalSize property not set in data base
FATAL: DB005: sqlite prepare: ‘SELECT * FROM Assets’ (21) disk I/O error
ERROR: DB008: Cannot fetch entries from Assets table
FATAL: DB005: sqlite prepare: ‘SELECT * FROM Assets’ (21) disk I/O error
ERROR: DB001: Cannot open data base file G:\Adobe CS5_5\payloads\AMECore5.5All_x64\Install.db
FATAL: DB005: sqlite prepare: ‘SELECT * FROM Property WHERE propertyName=’TotalSize” (21) disk I/O error
WARNING: DS007: TotalSize property not set in data base
FATAL: DB005: sqlite prepare: ‘SELECT * FROM Assets’ (21) disk I/O error
ERROR: DB008: Cannot fetch entries from Assets table
———– Payload: {CE75F5DB-8CA3-4E84-A30E-AF9160006105} Adobe Player for Embedding x64 3.1 3.101.0.0 ———–
FATAL: DS003: Cannot extract ‘G:\Adobe CS5_5\payloads\AdobeAPE3.101_x64-mul\Assets1_1.zip’ to ‘C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{CE75F5DB-8CA3-4E84-A30E-AF9160006105}’. Error: Error 23 Data error (cyclic redundancy check).
———– Payload: {17C6080E-F475-4B49-A30C-EEB85673E999} AdobePDFL x64 CS5 9.9.0.0 ———–
FATAL: DS003: Cannot extract ‘G:\Adobe CS5_5\payloads\AdobePDFL9.9_x64-mul\Assets2_1.zip’ to ‘C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{17C6080E-F475-4B49-A30C-EEB85673E999}’. Error: Error 23 Data error (cyclic redundancy check).
———– Payload: {EF45880C-DD84-46C3-A054-0BC5F76A6BBE} Adobe Photoshop CS5.1 Support 12.1.0.0 ———–
WARNING: DW036: Payload cannot be installed due to dependent operation failure
———– Payload: {90BF0360-A1DB-4599-A643-95AB90A52C1E} Microsoft_VC90_MFCLOC_x86_x64 1.0.0.0 ———–
WARNING: DW036: Payload cannot be installed due to dependent operation failure
———– Payload: {CBDD7465-CE11-4A58-9497-C370B65923F1} Required Common Fonts Installation 1.0.0.0 ———–
WARNING: DW036: Payload cannot be installed due to dependent operation failure
———– Payload: {7202D4A7-F7E6-4e7a-B77D-7B1C4E8B5CA6} Adobe Flash Player 10 ActiveX 10.0.0.0 ———–
ERROR: Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\Users\KYLEMA~1\AppData\Local\Temp\InstallAX.exe, command: -install activex -msi
ERROR: Install MSI payload failed with error: 1603 – Fatal error during installation.
MSI Error message: Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\Users\KYLEMA~1\AppData\Local\Temp\InstallAX.exe, command: -install activex -msi
———– Payload: {43A1C48E-3E50-410e-951C-E17A66BBF824} Adobe Flash Player 10 Plugin 10.0.0.0 ———–
WARNING: DW036: Payload cannot be installed due to dependent operation failure
———– Payload: {EB186BF2-0A84-40A2-B794-0326D3DF9973} AdobeColorVideoProfilesCS CS5.5 3.1.0.0 ———–
WARNING: DW036: Payload cannot be installed due to dependent operation failure
———– Payload: {0669F23C-1B69-41B4-A3ED-4F54A5986D66} Adobe Linguistics CS5 x64 5.0.0.0 ———–
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
———– Payload: {7745F18B-FD8A-4011-BE16-588900C503D0} Adobe Flash Fonts1 1.0.0.0 ———–
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
———– Payload: {F3E41C2A-3A29-476D-9685-3F8055AF696A} CS5.5 Production Premium 5.5.0.0 ———–
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
———– Payload: {D8CCCF4C-C227-427C-B4BE-736657D2AB7E} Adobe Flash Catalyst CS5.5 1.5.0.0 ———–
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
———– Payload: {F9F276DA-9EC6-492C-AF58-F27C5EC19D66} Adobe Photoshop CS5.1 English Language Pack_x64_AdobePhotoshop12-en_US_x64 12.1.0.0 ———–
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
———– Payload: {43A1C48E-3E50-410e-951C-E17A66BBF824} Adobe Flash Player 10 Plugin 10.0.0.0 ———–
ERROR: Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\Users\KYLEMA~1\AppData\Local\Temp\InstallPlugin.exe, command: -install plugin -msi
ERROR: Install MSI payload failed with error: 1603 – Fatal error during installation.
MSI Error message: Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\Users\KYLEMA~1\AppData\Local\Temp\InstallPlugin.exe, command: -install plugin -msi
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: – Adobe ExtendScript Toolkit CS5.5: Install failed
ERROR: DW050: – GermanSpeechAnalysisModels: Install failed
ERROR: DW050: – Adobe Premiere Pro CS5.5 Support: Install failed
ERROR: DW050: – AdobePDFL x64 CS5: Install failed
ERROR: DW050: – Adobe Illustrator CS5.1: Failed due to Language Pack installation failure
ERROR: DW050: – Adobe Encore CS5.1: Failed due to Language Pack installation failure
ERROR: DW050: – ItalianSpeechAnalysisModels: Install failed
ERROR: DW050: – Adobe Flash CS5.5_AdobeMobileExtension_Flash11.5-en_US: Install failed
ERROR: DW050: – Pixel Bender Toolkit: Install failed
ERROR: DW050: – CSXS Story Extension: Install failed
ERROR: DW050: – SpanishSpeechAnalysisModels: Install failed
ERROR: DW050: – Adobe OnLocation CS5.1_AdobeOnLocation5.1en_USLanguagePack: Install failed
ERROR: DW050: – Adobe Flash Player 10 Plugin: Install failed
ERROR: DW050: – AdobeMotionPicture CS5.5: Install failed
ERROR: DW050: – Adobe OnLocation CS5.1: Failed due to Language Pack installation failure
ERROR: DW050: – Adobe After Effects CS5.5 Template Projects & Footage: Install failed
ERROR: DW050: – Adobe Media Encoder CS5.5 X64: Install failed
ERROR: DW050: – Adobe Flash Player 10 ActiveX: Install failed
ERROR: DW050: – Adobe After Effects CS5.5 Support: Install failed
ERROR: DW050: – Adobe OnLocation CS5.1 Third Party Content Wrapper: Install failed
ERROR: DW050: – KoreanSpeechAnalysisModels: Install failed
ERROR: DW050: – Adobe Story: Install failed
ERROR: DW050: – Adobe Flash CS5.5_AdobeFlash11.5-en_USLanguagePack: Install failed
ERROR: DW050: – FrenchSpeechAnalysisModels: Install failed
ERROR: DW050: – Adobe Premiere Pro CS5.5 Functional Content: Install failed
ERROR: DW050: – AdobePDFL CS5: Install failed
ERROR: DW050: – Adobe Encore CS5.1_AdobeEncore5.1en_USLanguagePack: Install failed
ERROR: DW050: – Adobe After Effects CS5.5: Failed due to Language Pack installation failure
ERROR: DW050: – Adobe After Effects CS5.5 Presets: Install failed
ERROR: DW050: – JapaneseSpeechAnalysisModels: Install failed
ERROR: DW050: – Adobe After Effects CS5.5 Third Party Content Wrapper: Install failed
ERROR: DW050: – Adobe After Effects CS5.5_AdobeAfterEffects10.5en_USLanguagePack: Install failed
ERROR: DW050: – ph: Install failed
ERROR: DW050: – AdobeColorVideoProfilesAE CS5.5: Install failed
ERROR: DW050: – AmericanEnglishSpeechAnalysisModels: Install failed
ERROR: DW050: – Adobe Player for Embedding x64 3.1: Install failed
ERROR: DW050: – HIL Help Search: Install failed
ERROR: DW050: – Adobe Player for Embedding 3.1: Install failed
ERROR: DW050: – Adobe Flash CS5.5: Failed due to Language Pack installation failure
ERROR: DW050: – SiteCatalyst NetAverages CS5.5: Install failed
ERROR: DW050: – Adobe Illustrator CS5.1_AdobeIllustrator15_1en_USLanguagePack: Install failed
ERROR: DW050: – Adobe Flash CS5.5_AdobeMobileExtension_Flash11.5-mul: Install failed
ERROR: DW050: – Adobe Premiere Pro CS5.5: Failed due to Language Pack installation failure
ERROR: DW050: – Adobe Encore CS5.1 Library: Install failed
ERROR: DW050: – InternationalEnglishSpeechAnalysisModels: Install failed
ERROR: DW050: – Adobe Premiere Pro CS5.5_AdobePremierePro5.5en_USLanguagePack: Install failed
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2 Replies
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https://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
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Adobe Certified Expert Premiere Pro CS6/CC
Adobe Community Professional -
Finally had time to troubleshoot further. I wasn’t able to find any additional documentation or successfully implement the strategies detailed in the link. Extremely frustrating…
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