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  • Production Premium Installation Fail

    Posted by Kyle Martens on August 30, 2015 at 8:20 pm

    I’ve been trying to re-install CS 5.5 on my computer (PC with windows 8). It fails on the third disk and won’t install AE, Premiere, etc. The following is the error transcript, do any of these provide a tip as to what I need to undertake to correct the failure?

    Many thanks,

    -KM

    Exit Code: 6

    ————————————– Summary ————————————–

    – 17 fatal error(s), 61 error(s), 46 warning(s)

    ———– Payload: {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0 ———–

    ERROR: DB001: Cannot open data base file G:\Adobe CS5_5\payloads\AdobeAPE3.101-mul\Install.db

    FATAL: DB005: sqlite prepare: ‘SELECT * FROM Property WHERE propertyName=’TotalSize” (21) disk I/O error

    WARNING: DS007: TotalSize property not set in data base

    FATAL: DB005: sqlite prepare: ‘SELECT * FROM Assets’ (21) disk I/O error

    ERROR: DB008: Cannot fetch entries from Assets table

    FATAL: DB005: sqlite prepare: ‘SELECT * FROM Assets’ (21) disk I/O error

    ERROR: DB001: Cannot open data base file G:\Adobe CS5_5\payloads\AdobeAPE3.101-mul\Install.db

    FATAL: DB005: sqlite prepare: ‘SELECT * FROM Property WHERE propertyName=’TotalSize” (21) disk I/O error

    WARNING: DS007: TotalSize property not set in data base

    FATAL: DB005: sqlite prepare: ‘SELECT * FROM Assets’ (21) disk I/O error

    ERROR: DB008: Cannot fetch entries from Assets table

    ———– Payload: {BAE5212B-6651-4AD8-B26A-1B284D2665C6} AdobePDFL CS5 9.9.0.0 ———–

    FATAL: DB005: sqlite prepare: ‘SELECT * FROM Property WHERE propertyName=’TotalSize” (10) disk I/O error

    WARNING: DS007: TotalSize property not set in data base

    FATAL: DB005: sqlite prepare: ‘SELECT * FROM Assets’ (10) disk I/O error

    ERROR: DB008: Cannot fetch entries from Assets table

    FATAL: DB005: sqlite prepare: ‘SELECT * FROM Assets’ (10) disk I/O error

    FATAL: DB005: sqlite prepare: ‘SELECT * FROM Property WHERE propertyName=’TotalSize” (10) disk I/O error

    WARNING: DS007: TotalSize property not set in data base

    FATAL: DB005: sqlite prepare: ‘SELECT * FROM Assets’ (10) disk I/O error

    ERROR: DB008: Cannot fetch entries from Assets table

    ———– Payload: {CFA46C39-C539-4BE9-9364-495003C714AD} Adobe SwitchBoard 2.0 2.0.0.0 ———–

    WARNING: DF029: ARKServiceControl::StartService: Service not started/stopped SwitchBoard. Current State: 0 Exit Code: 0 Service Specific Exit Code: 0(Seq 1)

    ———– Payload: {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 ———–

    WARNING: DW036: Payload cannot be installed due to dependent operation failure

    ———– Payload: {6548A7DA-770A-4BCD-A6ED-719CC7B6FD1B} Adobe Media Encoder CS5.5 X64 5.5.0.0 ———–

    ERROR: DB001: Cannot open data base file G:\Adobe CS5_5\payloads\AMECore5.5All_x64\Install.db

    FATAL: DB005: sqlite prepare: ‘SELECT * FROM Property WHERE propertyName=’TotalSize” (21) disk I/O error

    WARNING: DS007: TotalSize property not set in data base

    FATAL: DB005: sqlite prepare: ‘SELECT * FROM Assets’ (21) disk I/O error

    ERROR: DB008: Cannot fetch entries from Assets table

    FATAL: DB005: sqlite prepare: ‘SELECT * FROM Assets’ (21) disk I/O error

    ERROR: DB001: Cannot open data base file G:\Adobe CS5_5\payloads\AMECore5.5All_x64\Install.db

    FATAL: DB005: sqlite prepare: ‘SELECT * FROM Property WHERE propertyName=’TotalSize” (21) disk I/O error

    WARNING: DS007: TotalSize property not set in data base

    FATAL: DB005: sqlite prepare: ‘SELECT * FROM Assets’ (21) disk I/O error

    ERROR: DB008: Cannot fetch entries from Assets table

    ———– Payload: {CE75F5DB-8CA3-4E84-A30E-AF9160006105} Adobe Player for Embedding x64 3.1 3.101.0.0 ———–

    FATAL: DS003: Cannot extract ‘G:\Adobe CS5_5\payloads\AdobeAPE3.101_x64-mul\Assets1_1.zip’ to ‘C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{CE75F5DB-8CA3-4E84-A30E-AF9160006105}’. Error: Error 23 Data error (cyclic redundancy check).

    ———– Payload: {17C6080E-F475-4B49-A30C-EEB85673E999} AdobePDFL x64 CS5 9.9.0.0 ———–

    FATAL: DS003: Cannot extract ‘G:\Adobe CS5_5\payloads\AdobePDFL9.9_x64-mul\Assets2_1.zip’ to ‘C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{17C6080E-F475-4B49-A30C-EEB85673E999}’. Error: Error 23 Data error (cyclic redundancy check).

    ———– Payload: {EF45880C-DD84-46C3-A054-0BC5F76A6BBE} Adobe Photoshop CS5.1 Support 12.1.0.0 ———–

    WARNING: DW036: Payload cannot be installed due to dependent operation failure

    ———– Payload: {90BF0360-A1DB-4599-A643-95AB90A52C1E} Microsoft_VC90_MFCLOC_x86_x64 1.0.0.0 ———–

    WARNING: DW036: Payload cannot be installed due to dependent operation failure

    ———– Payload: {CBDD7465-CE11-4A58-9497-C370B65923F1} Required Common Fonts Installation 1.0.0.0 ———–

    WARNING: DW036: Payload cannot be installed due to dependent operation failure

    ———– Payload: {7202D4A7-F7E6-4e7a-B77D-7B1C4E8B5CA6} Adobe Flash Player 10 ActiveX 10.0.0.0 ———–

    ERROR: Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\Users\KYLEMA~1\AppData\Local\Temp\InstallAX.exe, command: -install activex -msi

    ERROR: Install MSI payload failed with error: 1603 – Fatal error during installation.

    MSI Error message: Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\Users\KYLEMA~1\AppData\Local\Temp\InstallAX.exe, command: -install activex -msi

    ———– Payload: {43A1C48E-3E50-410e-951C-E17A66BBF824} Adobe Flash Player 10 Plugin 10.0.0.0 ———–

    WARNING: DW036: Payload cannot be installed due to dependent operation failure

    ———– Payload: {EB186BF2-0A84-40A2-B794-0326D3DF9973} AdobeColorVideoProfilesCS CS5.5 3.1.0.0 ———–

    WARNING: DW036: Payload cannot be installed due to dependent operation failure

    ———– Payload: {0669F23C-1B69-41B4-A3ED-4F54A5986D66} Adobe Linguistics CS5 x64 5.0.0.0 ———–

    WARNING: DW036: Payload cannot be installed due to dependent operation failure

    WARNING: DW036: Payload cannot be installed due to dependent operation failure

    WARNING: DW036: Payload cannot be installed due to dependent operation failure

    WARNING: DW036: Payload cannot be installed due to dependent operation failure

    WARNING: DW036: Payload cannot be installed due to dependent operation failure

    ———– Payload: {7745F18B-FD8A-4011-BE16-588900C503D0} Adobe Flash Fonts1 1.0.0.0 ———–

    WARNING: DW036: Payload cannot be installed due to dependent operation failure

    WARNING: DW036: Payload cannot be installed due to dependent operation failure

    WARNING: DW036: Payload cannot be installed due to dependent operation failure

    WARNING: DW036: Payload cannot be installed due to dependent operation failure

    WARNING: DW036: Payload cannot be installed due to dependent operation failure

    WARNING: DW036: Payload cannot be installed due to dependent operation failure

    WARNING: DW036: Payload cannot be installed due to dependent operation failure

    WARNING: DW036: Payload cannot be installed due to dependent operation failure

    WARNING: DW036: Payload cannot be installed due to dependent operation failure

    WARNING: DW036: Payload cannot be installed due to dependent operation failure

    WARNING: DW036: Payload cannot be installed due to dependent operation failure

    WARNING: DW036: Payload cannot be installed due to dependent operation failure

    WARNING: DW036: Payload cannot be installed due to dependent operation failure

    WARNING: DW036: Payload cannot be installed due to dependent operation failure

    ———– Payload: {F3E41C2A-3A29-476D-9685-3F8055AF696A} CS5.5 Production Premium 5.5.0.0 ———–

    WARNING: DW036: Payload cannot be installed due to dependent operation failure

    WARNING: DW036: Payload cannot be installed due to dependent operation failure

    ———– Payload: {D8CCCF4C-C227-427C-B4BE-736657D2AB7E} Adobe Flash Catalyst CS5.5 1.5.0.0 ———–

    WARNING: DW036: Payload cannot be installed due to dependent operation failure

    WARNING: DW036: Payload cannot be installed due to dependent operation failure

    WARNING: DW036: Payload cannot be installed due to dependent operation failure

    WARNING: DW036: Payload cannot be installed due to dependent operation failure

    WARNING: DW036: Payload cannot be installed due to dependent operation failure

    WARNING: DW036: Payload cannot be installed due to dependent operation failure

    ———– Payload: {F9F276DA-9EC6-492C-AF58-F27C5EC19D66} Adobe Photoshop CS5.1 English Language Pack_x64_AdobePhotoshop12-en_US_x64 12.1.0.0 ———–

    WARNING: DW036: Payload cannot be installed due to dependent operation failure

    WARNING: DW036: Payload cannot be installed due to dependent operation failure

    WARNING: DW036: Payload cannot be installed due to dependent operation failure

    WARNING: DW036: Payload cannot be installed due to dependent operation failure

    WARNING: DW036: Payload cannot be installed due to dependent operation failure

    WARNING: DW036: Payload cannot be installed due to dependent operation failure

    ———– Payload: {43A1C48E-3E50-410e-951C-E17A66BBF824} Adobe Flash Player 10 Plugin 10.0.0.0 ———–

    ERROR: Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\Users\KYLEMA~1\AppData\Local\Temp\InstallPlugin.exe, command: -install plugin -msi

    ERROR: Install MSI payload failed with error: 1603 – Fatal error during installation.

    MSI Error message: Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\Users\KYLEMA~1\AppData\Local\Temp\InstallPlugin.exe, command: -install plugin -msi

    ERROR: DW050: The following payload errors were found during install:

    ERROR: DW050: – Adobe ExtendScript Toolkit CS5.5: Install failed

    ERROR: DW050: – GermanSpeechAnalysisModels: Install failed

    ERROR: DW050: – Adobe Premiere Pro CS5.5 Support: Install failed

    ERROR: DW050: – AdobePDFL x64 CS5: Install failed

    ERROR: DW050: – Adobe Illustrator CS5.1: Failed due to Language Pack installation failure

    ERROR: DW050: – Adobe Encore CS5.1: Failed due to Language Pack installation failure

    ERROR: DW050: – ItalianSpeechAnalysisModels: Install failed

    ERROR: DW050: – Adobe Flash CS5.5_AdobeMobileExtension_Flash11.5-en_US: Install failed

    ERROR: DW050: – Pixel Bender Toolkit: Install failed

    ERROR: DW050: – CSXS Story Extension: Install failed

    ERROR: DW050: – SpanishSpeechAnalysisModels: Install failed

    ERROR: DW050: – Adobe OnLocation CS5.1_AdobeOnLocation5.1en_USLanguagePack: Install failed

    ERROR: DW050: – Adobe Flash Player 10 Plugin: Install failed

    ERROR: DW050: – AdobeMotionPicture CS5.5: Install failed

    ERROR: DW050: – Adobe OnLocation CS5.1: Failed due to Language Pack installation failure

    ERROR: DW050: – Adobe After Effects CS5.5 Template Projects & Footage: Install failed

    ERROR: DW050: – Adobe Media Encoder CS5.5 X64: Install failed

    ERROR: DW050: – Adobe Flash Player 10 ActiveX: Install failed

    ERROR: DW050: – Adobe After Effects CS5.5 Support: Install failed

    ERROR: DW050: – Adobe OnLocation CS5.1 Third Party Content Wrapper: Install failed

    ERROR: DW050: – KoreanSpeechAnalysisModels: Install failed

    ERROR: DW050: – Adobe Story: Install failed

    ERROR: DW050: – Adobe Flash CS5.5_AdobeFlash11.5-en_USLanguagePack: Install failed

    ERROR: DW050: – FrenchSpeechAnalysisModels: Install failed

    ERROR: DW050: – Adobe Premiere Pro CS5.5 Functional Content: Install failed

    ERROR: DW050: – AdobePDFL CS5: Install failed

    ERROR: DW050: – Adobe Encore CS5.1_AdobeEncore5.1en_USLanguagePack: Install failed

    ERROR: DW050: – Adobe After Effects CS5.5: Failed due to Language Pack installation failure

    ERROR: DW050: – Adobe After Effects CS5.5 Presets: Install failed

    ERROR: DW050: – JapaneseSpeechAnalysisModels: Install failed

    ERROR: DW050: – Adobe After Effects CS5.5 Third Party Content Wrapper: Install failed

    ERROR: DW050: – Adobe After Effects CS5.5_AdobeAfterEffects10.5en_USLanguagePack: Install failed

    ERROR: DW050: – ph: Install failed

    ERROR: DW050: – AdobeColorVideoProfilesAE CS5.5: Install failed

    ERROR: DW050: – AmericanEnglishSpeechAnalysisModels: Install failed

    ERROR: DW050: – Adobe Player for Embedding x64 3.1: Install failed

    ERROR: DW050: – HIL Help Search: Install failed

    ERROR: DW050: – Adobe Player for Embedding 3.1: Install failed

    ERROR: DW050: – Adobe Flash CS5.5: Failed due to Language Pack installation failure

    ERROR: DW050: – SiteCatalyst NetAverages CS5.5: Install failed

    ERROR: DW050: – Adobe Illustrator CS5.1_AdobeIllustrator15_1en_USLanguagePack: Install failed

    ERROR: DW050: – Adobe Flash CS5.5_AdobeMobileExtension_Flash11.5-mul: Install failed

    ERROR: DW050: – Adobe Premiere Pro CS5.5: Failed due to Language Pack installation failure

    ERROR: DW050: – Adobe Encore CS5.1 Library: Install failed

    ERROR: DW050: – InternationalEnglishSpeechAnalysisModels: Install failed

    ERROR: DW050: – Adobe Premiere Pro CS5.5_AdobePremierePro5.5en_USLanguagePack: Install failed

    ————————————————————————————-

    Kyle Martens replied 10 years, 8 months ago 2 Members · 2 Replies
  • 2 Replies
  • Ann Bens

    August 31, 2015 at 11:04 am

    https://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

    ———————————————–
    Adobe Certified Expert Premiere Pro CS6/CC
    Adobe Community Professional

  • Kyle Martens

    September 8, 2015 at 3:14 am

    Finally had time to troubleshoot further. I wasn’t able to find any additional documentation or successfully implement the strategies detailed in the link. Extremely frustrating…

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