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new installed Premiere Pro Windows CC does not display video and Media Encoder crashes!
G’day from Australia.
Today I upgraded to the Adobe CC package
I installed
Premiere Pro CC
After Effects CC
Audition CC
Extension Manager CC
Media Encoder CC
SpeedGrade CCYesterday Premiere Pro CS6 was giving me a few problems in that sometimes even though the sequences and time lines were editable etc, there was not any video being seen anywhere 🙁
Today with CC not only do the videos not appear (they do appear when I load the a project), but when I try and render I get an error message from Media encoder CC saying that the render could not be completed.
I am trying to render to the youtube 1080 format which with Cs6 worked without any problems.
My System is Windows 7 Professional, 24 gigs of Ram Intel i7 cpu, 64 bit operating system, Geoforce GTX 570.
My own feelings are that this is a hardware problem, but to be honest I haven’t really got a clue.
I hope some kind soul out there can assist.
Thank you.
Paul.
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3 Replies
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UPDATE
I just ran BurnIn Test to find the the CPU is running extremely hot. Could this be the problem?
I will take the computer tomorrow to the local computer shop.
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Running extremely hot should be a big concern, do get it checked before you do a lot of other tests.
Make sure you’re installing an NVIDIA driver that includes CUDA which should help you a lot.
If it’s not hardware and not NVIDIA drivers, then try trashing your Premiere Pro preferences.
Good luck,
Dennis – Adobe guy -
Hi Dennis.
Many thanks for your words of advice.
I will take the computer first thing in the morning to the local computer shop.
I will ask about CUDA
Best wishes with your video making and seeya.
Paul.
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