• Adobe Premiere Pro

  Premiere Pro Crashes since recent CC update

  Posted by James Kendrick on October 15, 2014 at 3:45 pm

  Machine specs: HP Z820 – xeon e5-2690 48gb ram quadro k5000.

  Since the recent updates & complete wipe of the system & fresh install, Premiere pro CC crashes regularly without any pattern. Using MXF files while editing if that helps-i did read a thread about that – but it was old. This is a new problem. The event viewer information:

  Faulting application name: Adobe Premiere Pro.exe, version: 8.1.0.81, time stamp: 0x5426694c

  Faulting module name: mc_dec_mp2v.dll_unloaded, version: 0.0.0.0, time stamp: 0x53f72b76

  Exception code: 0xc0000005

  Fault offset: 0x000007feea381a30

  Faulting process id: 0x2168

  Faulting application start time: 0x01cfe7cdce8c2c97

  Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\Adobe Premiere Pro.exe

  Faulting module path: mc_dec_mp2v.dll

  Report Id: ba9aeb2b-53c1-11e4-b3dd-24be05e2e6a2

  Audition has also started crashing as well. Info:

  Faulting application name: Adobe Audition CC.exe, version: 7.1.0.119, time stamp: 0x5421531b

  Faulting module name: MSVCR110.dll, version: 11.0.51106.1, time stamp: 0x5098826e

  Exception code: 0xc0000005

  Fault offset: 0x000000000003c780

  Faulting process id: 0x249c

  Faulting application start time: 0x01cfe7ebfe3ea9e0

  Faulting application path: C:\Program Files\Adobe\Adobe Audition CC 2014\Adobe Audition CC.exe

  Faulting module path: C:\Windows\system32\MSVCR110.dll

  Report Id: 4d975a0f-53e3-11e4-b3dd-24be05e2e6a2

  Any Ideas?

  James Kendrick replied 11 years, 7 months ago 2 Members · 2 Replies
• 2 Replies

• 

  Kevin Monahan

  October 15, 2014 at 7:21 pm

  Hi James,
  See if this post helps you: https://forums.adobe.com/thread/1587549

  Thanks,
  Kevin

  Kevin Monahan
  Support Product Manager—DVA
  Adobe After Effects
  Adobe Premiere Pro
  Adobe
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• 

  James Kendrick

  October 15, 2014 at 8:19 pm

  Tried it, as well as replacing the crashing file in windows system 32. In the interim, a new update to after effects came in to “fix bugs.” There were embedded AE comps in each of the jobs that were crashing. So far so good. The jobs I’m working on today are fairly lightweight compared to the ones I worked on last week when the thing crashed 18 times in one day. We’ll see. Thanks
  Jim

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