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Activity Forums Adobe Premiere Pro Adobe Premiere Pro CC Timeline automatically zooms in when moving clips around.

  • Adobe Premiere Pro CC Timeline automatically zooms in when moving clips around.

    Posted by Christina Humphries on September 14, 2014 at 7:01 pm

    This is an issue that keeps happening. It has been an ongoing problem with Premiere Pro CC and now 2014.1. It would start after working for a while on a project and become more frequent as the project gets larger. The only way to rectify the problem is restarting the computer. I would be working and I go to drag a clip around on the timeline and the timeline will automatically zoom in and thus place the clip in the wrong location. This happens when I am not holding down any keys. It will continue to zoom in every time I move any clips on the timeline and once it starts it happens on all sequences. While restarting the computer seems to help I have to do that 5 or more times in a day which can be very frustrating. I have tried everything and have spoken to adobe, nobody seems to have an answer why this is happening and I can’t seem to find anybody else with this problem. I am on a MacPro 3 GHz 8-Core Intel Xeon E5 OSX 10.9.4 although it has been happening on older macs with earlier OS. It doesn’t seem to be related to any OS, computer, hard drive/storage or I/O I am using. Deleting preview files, flushing PRAM, trashing preferences doesn’t help either. I usually work with Quicktime files AppleProRes Codec. Any help or insight into this issue would be greatly appreciated.

    Sam Troz replied 7 years, 1 month ago 7 Members · 9 Replies
  • 9 Replies
  • Patrick Mattison

    September 20, 2014 at 3:27 pm

    I’m having the exact same problem. It makes editing impossible because the timeline keeps zooming in every time I click on a clip. It’s very disorienting.

    I’m running Premiere Pro CC 2014.0.1
    Mac Pro (Late 2013) 3Ghz 8-core Intel Xeon E5
    OSX 10.9.4

  • Christina Humphries

    September 20, 2014 at 4:26 pm

    Finally. Someone else with the same issue. I thought I was starting to go crazy. I haven’t had any luck resolving the problem. Next time it happens I am going to take a video so I can show adobe exactly what is going on. I find that if I try to work a bit more with just using the keyboard the program eventually crashes. I am working with a Wacom tablet and not a mouse. I haven’t tried hooking up a mouse to see if it helps. Any more info I find I’ll post here. I am also having many other issues as well. Let me know if you are running into other problems. It seems like the support and forums on the new macpro and premiere are limited so it’s up to us to come up with solutions and hope adobe listens.

  • Patrick Mattison

    November 18, 2014 at 6:42 pm

    Christina, have you had any luck sorting it out? I’m still having the same problems. I also use a Wacom tablet Intuos 4 Model: PTK 840. Not sure if it has anything to do with it but it’s another similarity between our setups. I’ve since upgraded to Yosemite but that hasn’t solved anything as it relates to this issue.

  • Christina Humphries

    November 18, 2014 at 7:46 pm

    No I have not found a solution. I actually gave up and went back to Final Cut Pro. I am on Mavericks with the new tower using AJA i/o 4k. Even though they keep saying FCP is dead it is the most stable program so far.

  • Patrick Mattison

    November 20, 2014 at 8:02 pm

    Here is a video of the bug in action:
    https://vimeo.com/112421512

  • Christine Edwards

    April 18, 2015 at 6:36 pm

    Did anyone ver figure this bug out? I just found this fix for Premier Elements. Will it work for Premier Pro?

    https://helpx.adobe.com/premiere-elements/kb/expert-view-timeline-zoom-in.html

    Macbook 2.7 Ghz Intel Core i7 / 8GB 1600MHz DDR3 / NVIDIA GeForce GT650M 1024 MB graphics / Apple Thunderbolt Display /
    OS X 10.8.4

  • Didier Fereaux

    December 2, 2015 at 12:39 am

    December 2nd 2015, have the latest update of Premiere, Bug is still in full motion.
    Thank god I found this thread, I thought I was the only one, was going crazy.

    Adobe please fix this as its SOOOO annoying.

  • Colin Brougham

    December 2, 2015 at 4:28 pm

    Hi Didier,

    Can you provide some information on your system hardware, OS version, and what peripherals you may be using? From the earlier posts, there were several mentions of Wacom devices, so I’m wondering if that is the common element. If you are using a Wacom device check the version of your drivers and see if there is an updated version available; a few issues were addressed in recent drivers particularly with Mac OS X.

    Also, does this happen all the time, or just at random times?

    Thank you.

    Colin Brougham
    Adobe Premiere Pro QE

  • Sam Troz

    March 26, 2019 at 4:59 pm

    I’ve been on Premiere Pro CC 13.0.3 for over a month now and it randomly decided to start doing this same thing where the timeline automatically zooms in every time I click on a click and try to move it around. EXTREMELY FRUSTRATING! I don’t know why Premiere would start doing it now when it’s been fine on this version for a while. I’ve tried resetting all my preferences, unplugging my Wacom tablet, and restarting the program multiple times with different projects. It seems to not be associated with any specific project and it more or less and Adobe bug that randomly pops up. Anybody else have any suggestions?

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