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MXF files importing with extension name/generic error
Hi there,
I’m currently working on Premiere Pro CC. We’ve imported all of our clips from our C300 from a hard drive that was shipped to us. The folder structure in intact and the clips have been working fine, up until now.
I opened up my project today and I noticed a few clips were offline, they won’t relink but instead give me a “generic error” message. The weird part is that there can be 2 clips from the same folder/file structure and one will work and one won’t. Even weirder, we back up all of our media to two different folders. The folder we keep our working media on is getting thrown offline, the folder we archive everything… imports fine.
We also noticed that, even though we imported from the Media Browser, the .mxf extension appears. This hasn’t been the case in any of our other projects. It’s a recent addition. Not sure if that’s part of the problem but it’s weirdly timed to our offline problem. It looks like we dragged our footage from the finder but we did not.
Any ideas as to what’s going on? The only thing we can think of, is that we recently upgraded to 2014 but due to conversion issues and general bugs, we downgraded back to CC. We’ve already uninstalled 2014 Media Encoder and trashed preferences as well.
Cristine
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